Conducted market research leading to a 20% increase in revenue through the identification of profitable niches.
Successfully negotiated supplier agreements, resulting in 15% cost savings.
Created and optimized product listings, leading to a 25% boost in sales within the first quarter.
Managed inventory to reduce stockouts and overstocking, resulting in 95% product availability.
Utilized Amazon PPC campaigns to achieve a 15% increase in product visibility and a 30% rise in sales.
Maintained a high seller rating by addressing 95% of customer inquiries within 24 hours.
Achieved consistently growing sales with a 10% year-over-year increase and improved profitability by 15%.
Sales & Marketing Executive
Dover Dodge
02.2019 - 09.2022
Provided tailored vehicle recommendations to meet individual customer needs.
Promoted and sold the company's range of Jeep, Ram, and Dodge vehicles contributing to a 15% rise in annual sales.
Utilized various communication channels to understand and address customer requirements effectively, resulting in a 20% reduction in response times and an 18% improvement in customer feedback.
Nurtured and sustained relationships with both past and potential customers to enhance sales opportunities.
Expanded the customer base through proactive networking, cold calling, and industry research, resulting in increased sales.
Utilized data-driven insights to educate customers about the benefits of specific vehicle models.
Managed various administrative tasks, including accurate sales processing and recording.
Oversaw local social media platforms, creating content and generating leads, contributing to a 15% increase in social media-driven sales in the automotive sector.
Sales & Marketing Consultant
Sansone's Route One Auto Mall
05.2018 - 02.2019
Implemented sales protocols resulting in a 20% increase in conversion rates within the first quarter.
Conducted ongoing market research to monitor pricing and competitors.
Maintained a strong grasp of company products and services.
Executed innovative sales strategies and advertising initiatives.
Pursued new sales opportunities through cold calling, networking, and social media, leading to a 20% expansion in the customer base and a 25% growth in referral-generated sales.
Skillfully addressed customer complaints and provided recommendations to management.
Sales Support Representative
Raymour & Flanigan
05.2016 - 02.2018
Negotiated agreements and maintained records of sales and data, resulting in a 15% increase in contract closure rates.
Offered professional after-sales support to enhance customer loyalty.
Addressed complaints and resolved issues to the satisfaction of the customer.
Education
Associate of Arts - Justice Studies
Montclair State University
Montclair, NJ
05.2021
Skills
Sales Growth Strategies
Customer Service
Relationship Building
Pricing Strategy
Digital Marketing
Market Research
Market Analysis
Competitor Analysis
Sales Operations
Performance Metrics and Analysis
Forecasting
CRM (Salesforce)
Communication Skills
Lead Generation
Product Knowledge
Accomplishments
Employee of the month 4X times for Customer Satisfaction
Raised revenue by 20% at Sansone Auto
Successfully launched and managed the listing of one branded product on Amazon, demonstrating expertise in product research, optimization, and sales strategies