Experienced Produce/Operations Director bringing 25+ years of managing employees, handling customer needs, produce procurement, sales, quality assurance, ripening and logistics coordinator. Meticulous, resilient, and efficient in handling diverse issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to leverage current experience and to grow personally as well as to help a business grow for a long term mutually beneficial relationship.
Overview
17
17
years of professional experience
Work History
DC Manager
South Mill Champs
2801 E. Hillsborough, Fl. 33610
07.2024 - Current
Maintained professional, organized, and safe environment for employees and patrons.
Oversee all aspects of distribution center operations, including receiving, storage, picking and shipping.
Monitor key performance indicators to track performance and identify areas for improvement.
Implement inventory management best practices to minimize shrinkage, obsolescence and damages.
Implement strategies to optimize inventory levels and reduce order processing times.
Enforce strict adherence to safety protocols, OSHA regulations and company policies to maintain a safe work environment.
Conduct regular safety inspections, identify hazards and implement corrective actions to mitigate risks.
Identify opportunities for process optimization, cost reduction, and productivity improvement.
Conduct regular performance evaluations, provide coaching/mentoring and implement training programs as needed.
Oversee daily produce procurements and establish proper margin pricing.
Develop and implement continuous improvement plans to drive process improvement.
Jacksonville Produce Buyer
Mr. Greens
Plant City , FL
10.2023 - 04.2024
Purchased produce daily from qualified vendors.
Transferred produce and dry goods daily from Plant City and Miami locations.
Resolved any discrepancies between purchase orders and actual receipts of goods or services.
Monitored inventory levels to ensure availability of products for customers.
Operations Director/Ripener/Logistics Coordinator
Atom Banana/Chicago International Produce Market
Chicago, IL
09.2018 - 09.2023
Engaged in sales and customer Invoicing daily
Direct and oversee the day-to-day operations in warehouse
Monitor performance of general operations to identify areas for improvement and implement systems to expedite orders
Direct order picking and collaborate with team members daily to maximize efficiency of operations
Coordinate all inbound banana shipments and track progress to facilitate timely delivery
Supervise/perform quality assurance and ripening of all inbound and outbound banana shipments
Exclusive Ripener for contract customers: Fresh Thyme, Whole Foods, Tonys Finer Foods, Valli Produce
Identify opportunities for inventory reductions
Maintain excellent working relationships with customers by efficiently responding to inquiries and complaints.
Business Partner/Operator
Village Fresh Market
Carpentersville, IL
05.2008 - 06.2018
Managed inspecting, price negotiating and procurement of all produce on daily basis sourcing Chicago International Produce Market and local tri-state farmers
Established produce retail pricing and set profit margins on produce purchased daily
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
Developed and implemented policies and procedures for inventory management
Prepared bank deposits and handled business sales, returns and transaction reports
Trained and guided team members to maintain high productivity and performance metrics
Oversaw end-to-end business processes to maintain proficiency and profitability
Led hiring, onboarding and training of new hires to fulfill business requirements
Trained and motivated employees to perform daily business functions
Created weekly employee schedule
Problem solving.
Education
Skills
Leadership and Training
Managed Customer Relations
Produce Procurement and Sales
Operations/ Employee Management
Implementing Systems
Maximizing Profits and Minimizing Losses
Quality Assurance/Ripening
Facilitate sales and customer invoicing
Maintain excellent customer relations and communications
Efficient handling of all inquiries and complaints