Peter Lee

• Assumed the primary helpdesk contact for end users, providing expert assistance in diagnosing, troubleshooting, and resolving technical issues.
• Used ticketing systems to manage and process support actions and requests.
• Managed the creation and ongoing updates of computer devices, employee, and student accounts on Active Directory (AD).
• Conducted the setup and deployment of Windows and MacOS devices, ensuring seamless user experience for district faculty.
• Performed computer imaging using PXE and JAMF.

-Served as the Chemical, Biological, Radiological and Nuclear (CBRN) NCO.

-Supervised safety protocols and procedures at Company level comprised of more than 100 personnel.

-Established unit level training plans on preventive maintenance, proper wear of equipment and decontamination training.

-Operated, maintained, and supervised the use of CBRN detection and decontamination equipment.

-Assisted in the establishment, administration, training, and application of CBRN defense measures.

-Provided training, advice, and supervision regarding the proper use and maintenance procedures of chemical equipment and chemical operations in the company and higher level organizations.