Dynamic hospitality professional with extensive experience at Ritz-Carlton, excelling in food and beverage service and event coordination. Recognized for exceptional customer service and reliability, I effectively manage high-volume events while ensuring guest satisfaction. Proficient in order processing and skilled in fostering team collaboration to create memorable dining experiences.
Provided exceptional food and beverage service in restaurant and banquet settings, consistently reflecting Ritz-Carlton's reputation for excellence.
Specialized in bartending, à la carte service, and executing high-volume events with meticulous attention to guest needs.
Directed all facets of catered functions, prioritizing cleanliness and superior customer service.
Led banquet staff and collaborated with various departments to ensure event success.
Managed on-site and off-site event logistics, streamlining operations effectively.
Resolved issues swiftly, ensuring proper staffing and supply levels were maintained.
Utilized excellent communication skills to enhance guest experiences creatively.
Fulfilled physically demanding tasks while accommodating travel as necessary.
Served food and beverage items to guests with professionalism and efficiency.
Refreshed food and beverage offerings, ensuring timely service throughout events.
Cleared tables and serving areas to maintain cleanliness and organization.
Handled linens and equipment to support seamless operations.
Processed food and beverage orders swiftly, prioritizing accuracy and proper sequencing.
Served guests in designated sections while assisting other areas as needed.
Collaborated with kitchen personnel to ensure prompt service and food quality.
Maintained superior service standards by consistently meeting guest expectations.