Peter Louis
Spring,TX
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through years of aviation experience. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Overview
10
10
years of professional experience
Work History
Ramp Manager
Swissport International Ltd.
12.2019 - Current
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Reduced turnaround time for aircraft by coordinating effectively with ground service teams and flight crews.
- Enhanced ramp operations efficiency by implementing streamlined processes and procedures for aircraft handling.
- Maintained high safety standards in all aspects of ramp operations, conducting regular inspections and addressing potential hazards.
- Developed a strong team of ramp agents through comprehensive training programs and performance evaluations.
- Improved communication between departments by establishing clear channels and protocols for information sharing during crucial events.
- Ensured timely departures and arrivals of flights through proficient management of resources and personnel on the ramp.
- Minimized incidents on the ramp area by enforcing strict adherence to safety regulations and guidelines among all staff members.
Valet
ABM Industries, Inc. / Propark America
03.2017 - 12.2019
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
- Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
Warehouse Associate
Amazon
07.2018 - 11.2019
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Package Handler
UPS
02.2014 - 03.2017
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
Education
A.A.s in Computer Information Systems -
Queensborough Community College
Bayside, NY12.2023
Diploma in Business -
August Martin High School
Queens, NY06.2012
Skills
- Marshaling Aircraft
- Equipment Inspection
- Baggage Management
- Flexible Schedule
- Ground Support Services
- Deicing of Aircraft
- Team Leadership
- Heavy Lifting
- Inclement Weather Tolerance
- Aviation Regulations
- Problem-Solving
- Safety Procedures
- Live Cargo Handling
- Pushback and Towing
Languages
English
Additional Information - Skills Abilities
Knowledge of Microsoft Office and other software applications. Word, Excel, Power Point, Publisher, Access. Lifting objects 25-70lbs
Timeline
Ramp Manager
Swissport International Ltd.
12.2019 - Current
Warehouse Associate
Amazon
07.2018 - 11.2019
Valet
ABM Industries, Inc. / Propark America
03.2017 - 12.2019
Package Handler
UPS
02.2014 - 03.2017
A.A.s in Computer Information Systems -
Queensborough Community College
Diploma in Business -
August Martin High School
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