Peter Magan

Processed customer takeout orders through phone, online platforms, and in-person, ensuring accurate selections and billing.
Assembled and packaged to-go orders, verifying accuracy against receipts and maintaining temperature control.
Collaborated with kitchen staff to monitor ticket times and coordinate preparation of entrees, appetizers, and desserts.
Delivered friendly customer service during order pickup and curbside delivery, greeting guests and resolving discrepancies.
Addressed customer inquiries about menu ingredients, allergy concerns, and specials, providing recommendations for enhanced experiences.

• Assist customers with selecting, seasoning, and steaming seafood according to their preferences by providing guidance on varieties like snow crab, shrimp, salmon, and steelhead trout
• Operate scales, packaging equipment, and labeling tools to portion seafood accurately and maintain pricing accuracy for both grab-and-go items and custom orders
• Monitor and restock seafood inventory to maintain product availability that consists of organizing displays for efficient customer access while minimizing waste
• Maintain cleanliness and sanitation of the seafood department by using a three compartment sink for utensils, including cleaning steamers, surfaces, and floors with chemicals in alignment with hygiene procedures
• Respond to phone and in-person inquiries regarding seafood availability, promotions, and department services
• Assist with plating, garnishing, and packaging seafood for customer orders to help kitchen operations run efficiently
• Collaborate with team members to manage daily workflow, notably balancing preparation, cleaning, customer service, and food presentation tasks to maintain department performance

• Collaborated with bakers and team members to maintain production schedules, assist with food delivery, and prepare orders for customers
• Provided customer service in the bakery by answering questions, offering recommendations, and striving to create a positive experience for visitors
• Measured and prepared dough ingredients, including flour, sugar, salt, and yeast, for multiple bread and muffin varieties while adjusting processes to consistently maintain quality
• Managed dough mixing and fermentation by monitoring water temperatures, kneading techniques, and rising conditions to achieve consistent texture and flavor across bakery products
• Shaped, portioned, and prepared dough for various bread types and muffins through knowledge of ingredient ratios and mixing times to produce quality baked goods
• Operated and maintained bakery equipment such as mixers, ovens, and dough sheets with routine cleaning
• Assisted in the bakery’s service area by packaging baked goods for customers and restocking display cases