Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Peter Magnusson

Paris,AR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Automotive Technician

Davis Tire and Auto.
Paris, AR
11.2022 - Current
  • Diagnosed vehicle issues using advanced diagnostic tools and software.
  • Communicated effectively with customers about vehicle repairs and services needed.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Updated service records accurately to ensure compliance with industry standards.
  • Maintained a clean working environment at all times.
  • Monitored shop equipment to maintain safe working condition.
  • Inventoried stock, placed orders and verified receipt to keep supplies ready.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.

Fixed Operations Manager

Bob Rogers Chevrolet
Paris, AR
08.2007 - 06.2022
  • Managed daily operations of service department for automotive repair and maintenance.
  • Oversaw inventory management for parts and supplies, ensuring availability and organization.
  • Implemented training programs for technicians to enhance skills and service quality.
  • Coordinated schedules for service appointments, optimizing workflow efficiency.
  • Collaborated with sales team to align service offerings with customer needs.
  • Reviewed customer feedback to improve service processes and client satisfaction.
  • Ensured compliance with safety regulations in all operational procedures and practices.
  • Developed vendor relationships to secure necessary tools and parts for operations.
  • Participated in recruitment efforts by interviewing potential candidates for open positions in the Fixed Operations Department.
  • Reviewed work orders for accuracy prior to invoicing customers for services rendered.
  • Analyzed monthly financial reports for cost effectiveness in the Fixed Operations Department.
  • Maintained accurate records of labor hours, parts costs and other expenses related to repair services.
  • Negotiated contracts with vendors and suppliers for repair parts at competitive prices.
  • Ensured all employees adhered to company policies and procedures.
  • Conducted regular inspections of shop floor equipment and tools to ensure proper functioning.
  • Resolved customer complaints regarding repairs or parts issues in a timely manner.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Associate of Arts - General Studies

El Camino College
Torrance, CA

Skills

  • Advanced diagnostics
  • Parts replacement
  • Service record management
  • Equipment maintenance
  • A/C troubleshooting
  • Vehicle inspection
  • Customer relationship management
  • Problem solving
  • Scheduled services

Affiliations

  • Spending time with my wife
  • Woodworking
  • Bicycle riding
  • Concerts

Certification

  • Dale Carnegie Leadership Training Course Graduate

Timeline

Automotive Technician

Davis Tire and Auto.
11.2022 - Current

Fixed Operations Manager

Bob Rogers Chevrolet
08.2007 - 06.2022

Associate of Arts - General Studies

El Camino College

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