Peter Massoni II
Pioneer,California
Summary
Dynamic professional with a proven track record at Lowe's Home Improvement, adept in enhancing customer satisfaction and boosting sales through effective merchandising strategies and engaging interpersonal skills. Excelled in fostering a culture of continuous improvement and teamwork at Peter Thomas Massoni II, showcasing trustworthy attendance and a knack for persuasive selling.
Overview
16
16
years of professional experience
Work History
Merchandising Service Associate
Lowe`s Home Improvement
10.2021 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Trained and taught 2 new employees in 2024.
Canvas Creations
Peter Thomas Massoni II
03.2009 - 02.2016
- Operated all aspects of a small boat canvas, upholstery, commercial and residential awnings business.
- Working with home and boat owners, to meet their needs,
- what ever they may be.
- Mounting 12 to 15 foot wide and anywhere from 12 to 40 foot long awnings securely to a dock and or house to withstand high winds. This involved taking extremely accurate measurements for my frame welder as well as prefabricating the cover to fit the frame after it's installation on the house or dock.
- Fostered a culture of continuous learning and improvement by encouraging team members to share best practices and lessons learned from their experiences in the field.
- Created a supportive work environment that empowered emplyees to take ownership of their roles, developing skills and confidence necessary for success.
Education
Received Contractors License - Contracting
Contractors Licensing School
Concord, CA05-2011
High School Diploma -
Antioch High School
Antioch, CA06-1986
Skills
- Trustworthy Attendance Record
- Engaging Interpersonal Skills
- Friendly and outgoing
- Active listener
- Customer service
- Product knowledge
- Licensed Forklift and Reach Truck driver
Timeline
Merchandising Service Associate
Lowe`s Home Improvement
10.2021 - Current
Canvas Creations
Peter Thomas Massoni II
03.2009 - 02.2016
Received Contractors License - Contracting
Contractors Licensing School
High School Diploma -
Antioch High School
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