Peter May
Jacksonville,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Store Manager
Snap On Tools Franchise
04.2025 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Rotated merchandise and displays to feature new products and promotions.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Quality Control Inspector
KLS Martin
05.2019 - 04.2025
- Evaluated components and final products against quality standards and manufacturing specifications.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
ATM Service Technician
FCTI
02.2016 - 04.2019
- Restored data on computers and office machines.
- Streamlined repair processes to minimize day-to-day downtime and increase overall productivity.
- Performed maintenance duties and safely handled chemicals and solutions.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Inspected and tested faulty circuit boards and microprocessors.
Assistant Store Manager
10,000 Cellphones
08.2013 - 01.2016
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Production Operator
Philips Healthcare
01.2012 - 05.2013
- Documented production information via daily system logs and discussed issues with management.
- Used equipment properly to avoid workplace hazards or injuries.
- Inspected final products for defects and flaws using proper QA procedures.
- Set up and adjusted machines for day-to-day operations.
Education
High School Diploma -
Englewood High School
Jacksonville, FL06-2012
Skills
- Stock management
- Sales techniques
- Human resource policies
- Scheduling coordination
- Attention to detail
- Process improvements
Timeline
Store Manager
Snap On Tools Franchise
04.2025 - Current
Quality Control Inspector
KLS Martin
05.2019 - 04.2025
ATM Service Technician
FCTI
02.2016 - 04.2019
Assistant Store Manager
10,000 Cellphones
08.2013 - 01.2016
Production Operator
Philips Healthcare
01.2012 - 05.2013
High School Diploma -
Englewood High School