PETER MICHAEL ROMERO
La Puente,CA
Summary
Experienced retail management professional with a proven track record of driving sales and elevating customer experiences. Recognized for fostering a collaborative team environment and thriving in dynamic work settings. Demonstrated expertise in inventory management, staff training, and delivering exceptional customer service. Known for reliability, results-driven approach, and readiness to make meaningful contributions to an organization's success.
Overview
28
28
years of professional experience
Work History
Retail Associate Manager
T-Mobile
11.2011 - Current
- Infuse Sales team meet sales objectives with serious passion of our products and services
- Manage and source talent with daily coaching and behaviors to create a dynamic team
- Business to Business engage local business's for products and services
- Utilize SalesForce to create a sales pipeline and follow up and maintain our current base
- Customer Experience ensure all behaviors and standards are met to achieve our retention and growth
- Operational control of Inventory and cash controls
- Daily management of overall numbers to increase our High Volume Tier
Account Manager
Allstate Insurance Agent: Timothy Larkin
07.2011 - 11.2011
- Enhanced client satisfaction through open communication and quick issue resolution practices
- Successfully converted prospects to clients at a [number %] conversion rate
- Created marketing plan for garnering clients in new territories
- Evaluated client accounts and determined proper methods to help advance the clients' goals
Store Manager
AT&T Store
12.1996 - 12.2010
- Align with company objectives to drive sales productivity
- Develop and conduct sales meetings to enhance sales skills, and customer experience
- Track and record sales production through established reporting procedures
- Engage in side by side selling
- Conduct inventory control
Education
General -
Covina High School
Covina, CA06.1994
Skills
- Energetic
- Fast learner
- Calm under pressure
- Flexible/adaptable
- Multitasker
- Punctual
- Tech savvy
Languages
Spanish
Limited Working
Spanish
Professional Working
Timeline
Retail Associate Manager
T-Mobile
11.2011 - Current
Account Manager
Allstate Insurance Agent: Timothy Larkin
07.2011 - 11.2011
Store Manager
AT&T Store
12.1996 - 12.2010
General -
Covina High School
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