Peter Miller

• Managed daily work schedules for meat and seafood staff and ensured top-notch product presentation.
  
• Trained team members on precision cutting of various meats, eliminating waste and enhancing quality.
  
• Created appealing displays for fresh meat and seafood to boost sales.
  
• Oversaw a team of 10+ employees, implementing policies, and achieving high customer satisfaction.
  
• Improved staffing during peak periods and maintained compliance with industry standards and regulations.
  
• Evaluated employee performance and provided constructive feedback for skills improvement.
  
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
  
• Encouraged departmental employees to present positive, exemplary image to customers.
  
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  

• Prepared and stocked display cases, cut meats to customer specifications, and ensured food safety.
  
• Educated staff on specialty meat cuts, sanitation guidelines, and food handling methods.
  
• Conducted meat inspections and monitored temperature conditions for food safety.
  
• Assisted customers with special orders and product suggestions.
  
• Maintained equipment and performed incoming shipment inspections.
  

• Mentored team members to promote productivity and friendly service.
  
• Led process improvement and created standard procedures for the customer support team.
  
• Resolved customer concerns, promoted loyalty, and managed staff effectively.
  
• Oversaw store operations and evening product deliveries.
  

• Provided excellent customer service, processed payments, and answered customer queries.
  
• Maintained cash drawers with precision, reconciled daily totals, and accounted for discrepancies.
  
• Promoted customer loyalty and upheld store policies.
  

• Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
• Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
• Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
• Participated in warehouse improvement initiatives by offering constructive feedback and suggestions based on personal experiences and industry best practices.

Assisting with all aspects of the mill. I have been trained to work as the OCC Assistant Operator, Assistant Winder Operator, Paper Tester Lab, OCC Warehouse.