Peter Myers

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer balances throughout shifts.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Trained new cashiers on operational procedures and best practices. On the driver's position, delivered medications to patients while navagating through 3 different counties and rural areas.
• Trained new cashiers on operational procedures and best practices.
• Implemented improvements in checkout processes to enhance speed and efficiency.
• Monitored inventory levels, ensuring adequate stock for sales demands.
• Managed inventory levels, reducing stock discrepancies through regular audits.
• Trained new clerks on operational procedures and customer service best practices.
• Resolved customer inquiries and complaints promptly, enhancing patient satisfaction.
• Implemented improved filing systems for prescription records, increasing retrieval speed by 15%.
• Monitored expiration dates of medications, ensuring compliance with regulatory requirements and minimizing waste.
• Verified prescription information prior to entry in pharmacy computer system.
• Established and maintained patient profiles, updating organizational database with current information.
• Streamlined pharmacy operations by maintaining a clean and organized work environment.
• Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
• Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
• Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
• Stocked shelves with medications and other pharmacy items for consistent availability.
• Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
• Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
• Confirmed customer information and insurance eligibility for prescriptions.
• Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
• Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
• Maintained accurate records of drug inventory and orders for pharmacy customers.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Assisted in inventory management, ensuring adequate stock levels for high-demand medications.
• Facilitated smooth pharmacy operations by assisting with administrative tasks such as filing, documentation, and phone call management.
• Optimized workflow efficiency through effective use of pharmacy software systems for prescription tracking and drug interactions checking.
• Explained medication use and side effects under pharmacist direction.
• Assisted in training new pharmacy clerks, sharing knowledge and best practices for superior service delivery.
• Improved operational efficiency by implementing systematic approach for filing and retrieving pharmacy records.
• Conducted regular inventory checks to identify and report low stock levels, preventing medication shortages.
• Supported pharmacy operations by efficiently managing phone calls and scheduling appointments.
• Delivered medications to patients' homes when needed, ensuring access for those unable to visit pharmacy.
• Provided compassionate customer service, answering queries and guiding customers through pharmacy procedures.
• Managed cash register and financial transactions, securing accurate payment processing.
• Improved customer trust with confidential handling of sensitive health information.
• Facilitated clean and organized pharmacy environment, adhering to health and safety regulations.
• Contributed to community health by participating in pharmacy-led health awareness campaigns.
• Increased customer loyalty by offering personalized assistance in selecting over-the-counter medications.
• Maintained up-to-date knowledge of pharmaceutical products, enhancing quality of customer advisories.
• Enhanced pharmacy workflow efficiency by organizing medication inventory and restocking shelves as needed.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Greeted customers at counter and provided excellent customer service.
• Verified patient information to correctly dispense medications.
• Organized pharmacy area to maintain clean and orderly environment.
• Processed payments for prescriptions and accurately completed cash and credit card transactions.
• Supported pharmacists with day-to-day activities and pharmacy office management functions.
• Re-stocked shelves with prescribed medications and health care products.
• Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
• Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Input patient information into computer system for prescription orders.

Provide customer service by greeting and assisting customers, and responding to customer inquires and complaints. Direct and supervise employees engaged in sales, inventory taking. Reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level. Estimate consumer demand and determine the types and amounts of goods to be sold. Formulate pricing policies for merchandise, according to profitability requirements. Hire,train and evaluate personnel in sales or marketing establishments, promoting or firing employees when appropriate. Enforce safety, health and security rules.

• Supervised daily operations to ensure efficient store performance and customer satisfaction.
• Developed staff training programs to enhance team productivity and service quality.
• Implemented inventory management processes, reducing stock discrepancies and improving accuracy.
• Analyzed sales trends to optimize product placement and promotional strategies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Collaborated with upper management to develop strategic initiatives aligning with company goals.
• Resolved customer complaints effectively, fostering a positive shopping experience and loyalty.
• Managed scheduling for staff, ensuring adequate coverage during peak hours for operational efficiency.
• Led cross-functional teams in executing store merchandising plans, enhancing visual appeal and sales performance.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Oversaw daily operations to maintain store cleanliness and organization.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Implemented staff training programs to elevate service standards and knowledge.
• Enhanced team productivity by streamlining operational processes.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Assisted in budget preparation, ensuring alignment with financial goals.
• Conducted performance evaluations and provided constructive feedback to employees.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Launched quality assurance practices for each phase of development
• Managed senior-level personnel working in marketing and sales capacities.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Developed detailed plans based on broad guidance and direction.
• Developed marketing strategies to attract new customers, increasing foot traffic.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Negotiated with suppliers to secure better pricing, reducing operational costs.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.

Register front and drive thru, grill cook servsafe certified. Trained worker's in food preparation,service sanitation and safety procedures. Compile and balance cash receipts at the end of the shift or day. Perform various financial activities such as cash handling,deposit preparation and payroll. Supervised and participated in kitchen and dining area cleaning activities. Estimate ingredients and supplies required to prepare a recipe. Resolved customer complaints regarding food service.

• Trained and mentored 8 new personnel hired to fulfill various roles.
• Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 25%.