Summary
Overview
Work History
Education
Skills
Certification
ACTIVITIES & AWARDS
MILITARY
Timeline
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PETER O'BRIEN

HEWITT,NEW JERSEY

Summary

IT and cybersecurity professional with a strong background in networking, system administration, and secure data management. Over 25 years of experience implementing and maintaining enterprise-level systems, managing eCommerce platforms, and ensuring data integrity across multiple networks. Seeking to apply technical expertise and Cybersecurity certification toward roles in cybersecurity, IT support, or network administration.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Professional

Kia of Riverdale
05.2021 - Current

Sales Professional (EV, PHEV, HEV Specialist) | May 2021 – Present

  • Served as technical lead for hybrid and electric vehicle systems, explaining complex computing and networking functions to clients.
  • Used customer retention and CRM platforms to manage secure client data, ensuring compliance with privacy standards.
  • Supported integration of mobile apps and networked systems (telematics, EV apps) into customer onboarding.

Internet Sales Manager

Mahwah GMC-Buick
10.2019 - 05.2021
  • Designed and deployed secure online sales and communication processes, increasing profitability by 20–25%.
  • Implemented remote and cloud-based collaboration systems during COVID-19, maintaining business continuity.
  • Trained staff on cybersecurity best practices for handling customer data and online transactions.

E-Commerce Manager

Norman Gale Buick-GMC
02.2006 - 10.2019
  • Administered dealership’s computer systems, network communications, and printing networks.
  • Oversaw CRM, POS, and data management platforms, ensuring data integrity and system uptime.
  • Developed processes to prevent unauthorized access and safeguard sensitive customer information.
  • Managed social media and online platforms to enhance visibility while monitoring for cyber risks such as phishing and fraud.

Education

BS -

Chubb Institute

Skills

  • Operating Systems: Windows (all versions), Windows Server, Apple macOS
  • Networking: TCP/IP, LAN/WAN setup & troubleshooting, VPN, wireless security
  • Cybersecurity Concepts: System hardening, user access controls, vulnerability identification, data protection, compliance monitoring
  • Software & Tools: MS Office Suite, Adobe Photoshop, Adobe Flash, Wireshark (packet inspection), CRM & POS systems
  • CRM/POS Platforms: Reynolds & Reynolds, ADP, DealerSocket, AutoJockey, GM Lead Management, Cobalt
  • Lead/Data Management Software: CarFax, AutoTrader, Edmunds, TrueCar, Dealer Centric, VIN Solutions
  • Certifications: Google Cybersecurity Professional, CertificateCompTIA A Certified, Microsoft Certified
  • Other Expertise: Cloud platforms, eCommerce security, social media integrations, end-user training & support

Certification

  • Google Cybersecurity Professional Certification
  • Microsoft Certified
  • A+ Comptia Certified

ACTIVITIES & AWARDS

General Motors Mark of Excellence Award : 2001 thru 2012, Kia Sales Elite Awards 2021-2023

MILITARY

United States Navy - Aircrew Survival Equipmentmen - 1979 – 1987

Timeline

Sales Professional

Kia of Riverdale
05.2021 - Current

Internet Sales Manager

Mahwah GMC-Buick
10.2019 - 05.2021

E-Commerce Manager

Norman Gale Buick-GMC
02.2006 - 10.2019

BS -

Chubb Institute
PETER O'BRIEN