Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Peter Ortiz

Ft Myers,FL

Summary

Results-driven and customer-focused Automotive Technical Sales Manager with 35+ years of experience in the automotive industry. Proven track record of exceeding sales targets, cultivating strong client relationships, and providing exceptional technical support. Seeking a challenging role where I can leverage my expertise to drive revenue growth and deliver innovative solutions to clients.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Automotive Technical Sales Manager

Pinnacle Collision Equipment
04.2016 - Current
  • Develop and implement strategic sales plans to penetrate new markets and expand customer base
  • Provide technical expertise and support to customers, addressing inquiries, troubleshooting issues, and recommending appropriate solutions
  • Collaborate with engineering and product development teams to tailor solutions to meet customer requirements
  • Conduct product demonstrations, training sessions, and presentations for clients to showcase product features and benefits
  • Analyze market trends and competitor activities to identify opportunities for growth and stay ahead of industry developments
  • Negotiate contracts and pricing agreements with clients to maximize profitability while maintaining customer satisfaction
  • Collaborated with internal teams to resolve technical issues and ensure customer satisfaction
  • Participated in trade shows, conferences, and industry events to promote company products and build relationships with key stakeholders.

Manager

Rubio Premier Motors
01.2014 - 04.2016
  • Managed a team of 5 technicians in luxury autobody repair and restoration shop
  • Supervised and coordinated the activities of autobody repair technicians to ensure efficient workflow and timely completion of repairs
  • Assigned tasks and provided guidance to team members, ensuring work is performed according to quality standards and safety regulations
  • Conducted regular inspections of work in progress and completed repairs to ensure adherence to repair procedures and customer specifications
  • Trained new technicians on proper repair techniques, equipment operation, and safety procedures
  • Collaborated with estimators and customer service representatives to assess repair needs, provide accurate estimates, and address customer concerns
  • Ordered supplies, materials, and equipment as needed to support repair operations and maintain inventory levels
  • Communicated with customers to provide updates on repair status, address any concerns, and ensure satisfaction with completed repairs
  • Achieve record sales year over year in excess of $1.2 million
  • Significantly improved quality of collision repair through quality control, training and mentoring.

Manager

Skuffy’s Auto Body
11.2010 - 12.2013
  • Manage a team of 7 technicians in a fast-paced, high production shop
  • Increase output to 25-30 cars on average per week
  • Increased sales to over $3.5M in final year
  • Improved customer satisfaction resulting in repeat customers
  • Re-engineered process flow to increase production
  • Responsible for planning and scheduling all work
  • Performed all aspects of manpower management including interviewing, hiring, and performance evaluations
  • Responsible for the purchase of paints, chemicals, and tools necessary to complete each repair
  • Managed supplier relationships.

Manager

Castle Collision
06.2010 - 10.2010
  • Manage a team of 10 technicians in a fast-paced, high-volume shop
  • Set shop record of $26,000 in labor revenue in one week
  • Significantly improved quality of collision repair through quality control, training and mentoring
  • Reduced customer come backs from approximately 15% to less than 2%.

Foreman and Restoration Specialist

West Hampton Coach Works
06.1999 - 05.2010
  • Responsible for planning and scheduling all work
  • Proven track record of completing jobs on time and on budget while meeting the highest quality standards
  • Personally restored over 30 luxury model automobiles including, and not limited to, Lamborghini, Mercedes Benz, BMW, and Rolls Royce
  • Extensive experience working with insurance adjusters to assess damage and repair requirements to ensure customer satisfaction
  • Supervised teams of technicians through all phases of auto body repair
  • Performed all aspects of manpower management including interviewing, hiring, and performance evaluations
  • Responsible for the purchase of paints, chemicals, and tools necessary to complete each repair
  • Managed supplier relationships.

Education

High School Diploma -

Brentwood High School
Brentwood, NY
06.1988

Skills

  • Strong technical background in automotive engineering and technology
  • Excellent communication and interpersonal skills
  • Proven sales and negotiation abilities
  • Strategic planning and market analysis
  • Customer relationship management
  • Team leadership and management
  • Proficient in Microsoft Office Suite
  • Customer Satisfaction
  • Deal Closing
  • Customer Engagement
  • Relationship Building
  • Business Needs Assessment

Certification

  • Car Bench universal jigging and electronic blueprinting certification
  • BMW and Rolls Royce collision repair certified
  • ICAR certified
  • Chief Automotive certified
  • Certified aluminum welder

References

Available upon request.

Languages

Spanish
Native or Bilingual

Timeline

Automotive Technical Sales Manager

Pinnacle Collision Equipment
04.2016 - Current

Manager

Rubio Premier Motors
01.2014 - 04.2016

Manager

Skuffy’s Auto Body
11.2010 - 12.2013

Manager

Castle Collision
06.2010 - 10.2010

Foreman and Restoration Specialist

West Hampton Coach Works
06.1999 - 05.2010

High School Diploma -

Brentwood High School

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Peter Ortiz