Friendly, outgoing and upbeat with strong organizational skills, I thrive in a fast-paced environment. I understand demanding objectives for sales, service and a high standard of quality to enhance customer experiences.
Passionate about applying fresh insights to improve processes, drive innovations, and deliver measurable value that supports long-term success.
Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals.
Responsible for the Business Development Unit
This includes acquisition of new clients and the establishment of productive and profitable relationships with external organizations.
My role collaborated with other business units (Global and National) such as marketing, legal, sales, procurement, and operations within the organization in order to develop, achieve specific and strategic goals.
Other duties included hiring, coaching, training and mentoring staff for onboarding franchisees providing motivation and encouragement and maintaining exceptional customer service and accountability.
Franchisee Owner of 5 Thrifty Car Rental Locations