Accomplished IAM leader with a track record of driving successful program design, implementation, and operations. Skilled in identity lifecycle management, authentication, access controls, and privileged access management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Identity and Access Management
Nuvancehealth
Danbury, CT
06.2022 - Current
Assisted in developing performance metrics for user access attestations.
Implemented defined policies within the Access & Identity Management (AIM) solution.
Improved IAM processes, controls, and communications related to policies and roles.
Collaborated with project teams to keep projects on schedule.
Successfully ensured compliance with HIPAA and Hi-Trust standards through detailed auditing experience.
Conducted regular reviews of security groups, access control lists, identity and access management roles and policies to ensure compliance with organizational standards.
Refined a Role-Based Security framework.
Managed strategy and roadmap implementation for IAM platform tools.
Developed a comprehensive IAM system for a complex environment.
Desktop Support Services
Nuvance Health
Danbury, CT
09.2020 - 06.2022
Managed and coordinated a team of 15 desktop technicians supporting 3000+ users.
Served as a point of escalation for liaison and server-level support.
Coordinated with IT Asset Management to track equipment.
Prepared Quality Performance reports to meet SLAs.
Handled high-priority and severity issues promptly.
Participated in IT projects related to desktop support services.
Assisted in the development of IT policies and procedures for desktop support services.
LG Expert
Best Buy
Patchogue, NY
01.2014 - 01.2020
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
High Potential Class for Leadership and Professional Salesperson.
Lead Counselor
Town of Islip
Islip, NY
01.2012 - 01.2016
Provided leadership, guidance and supervision to counseling staff.
Trainings for adolescent behavior and teaching
Education
Master of Science - Cyber Security And Information Assurance
Western Governors University
Salt Lake City, UT
01-2022
Bachelor of Science - Security System With Concentration in Networking W
SUNY Farmingdale
Farmingdale, NY
01-2020
Associate of Arts - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY
01-2018
High School Diploma -
Connetquot High School
Bohemia, NY
06-2012
Some College (No Degree) - Sports Management
Dowling College
Oakdale, NY
Skills
Reporting and document management
Risk management and monitoring
Leadership and Change Management
Safety Monitoring and Management
Risk Analysis and Management
Policy and procedure management
Certification
Okta Professional Certification
Certified Ethical Hacker
References
References available upon request.
Timeline
Identity and Access Management
Nuvancehealth
06.2022 - Current
Desktop Support Services
Nuvance Health
09.2020 - 06.2022
LG Expert
Best Buy
01.2014 - 01.2020
Lead Counselor
Town of Islip
01.2012 - 01.2016
Master of Science - Cyber Security And Information Assurance
Western Governors University
Bachelor of Science - Security System With Concentration in Networking W
Victim Advocate & Domestic Violence Paralegal at King’s County District Attorney’s OfficeVictim Advocate & Domestic Violence Paralegal at King’s County District Attorney’s Office