Peter Polselli

Ensures Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times

• 1500 days and counting w/o a recordable incident

· Train, develop, and manage Sales and Service Representatives

· Manage flow of service requests to ensure customers are serviced in a timely and efficient manner

• 6 Day routing software champion

· Conduct End-of-day Check-In / Morning Check-Out process with Service Representatives to ensure daily expectations are met and employees are prepared for the day

· Provide field coaching and sales training to Sales and Service Representatives

• In-truck ridealongs

· Meet with customers periodically to discuss needs- Top 20 Customers

• Daily responses and follow-through on Sales Force cases

· Expectation to increase new sales

• Daily discussion and review of Sales and Service Rep on route Sales Force Opportunities submitted

· Ensure completion and organization of all mandated paperwork and files

· Assist Warehouse team in unloading and loading trucks when needed

· Ensure Branch stays compliant according to 10 day Permit and ship waste

· Assume Branch General Manager responsibilities due to PTO

Developing close relationships with existing customers to cross-sell products and services, as well as converting new leads into customers;

• $28k of monthly New Sales Revenue
• Positive growth in all Lines of Business
• Work with Clean Harbors Field Service team to cross sell and share opportunities

· Negotiating pricing and closing business opportunities

• Sales Force proficient and manage pipeline daily

· Developing account plans for important customers;

• 80 Face to Face meetings per month

· Researching relevant industries, regions, and customers;

· Ensuring customer satisfaction by working closely with Service Sales Reps

· Leading dispute resolution, and troubleshooting with clients.

Participated in trade shows, conventions, and other events related to industry promotion

• Preferred vendor of Starbucks in NY Metro area- 300+ stores

Coordinated and directed activities of businesses or departments concerning production, pricing and sales

Ensured compliance with all local laws and regulations related to the business operations.

• Licensed and Insured

Prepared staff work schedules and assigned team members to specific duties.

Analyzed financial statements and trends to manage cash flow and make business decisions.

Established marketing strategies, such as social media campaigns, to promote the business.

• implemented SEO campaign to build Google ranking

Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

• used Customers Satisfaction Surveys to encourage feedback