Summary
Overview
Work History
Education
Skills
Employee of the Month
Timeline
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Peter Pretko

Peckville,PA

Summary

Accomplished Internal Manager with a proven track record at Gibson's Ford, enhancing customer satisfaction and employee productivity. Expert in vehicle appraisal and skilled in developing internal & retail packages. Demonstrates strong communication and team leadership, significantly improving service delivery and operational efficiency.

Overview

16
16
years of professional experience

Work History

Internal Department

Wyoming Valley Audi
07.2024 - Current
  • Customer asstiance
  • Automotive detailing

Internal Department

Toyota of Scranton
08.2008 - 02.2024
  • Certified as Toyota Technician for Maintenance.
  • Program keys/fobs using Key Express System
  • Assisted customers in resolving problems and understanding available service options.
  • Conducted pre-delivery inspections.
  • Conducting light mechanical duties.
  • Perform auto detailing including: high speed buff, paint correction, extractor shampoo, carpet dye, application of pinstripe and graphic design, install accessories, paint touch up, wet sand, vehicle transportation
  • Handled employee issues and customer interactions professionally.
  • Utilized CDK computer system to manage repair orders and billing.
  • Employed knowledge of various programs including Smart Path, XTime, and Rapidrecon.
  • Performed maintenance on tunnel wash systems.

Internal Manager

Gibson's Ford
01.2016 - 07.2017
  • Increased team motivation, enhancing overall performance.
  • Completed numerous tasks within specified deadlines.
  • Ensured workplace was efficient and orderly.
  • Ensured high-quality service delivery consistently.
  • Coached and trained employees in detailing procedures including buffing, interior cleaning, deliveries, new car prepping and more.
  • High speed buff, paint correction, extractor shampoo, carpet dye, application of pinstripe and graphic design, installation of aftermarket accessories, wet sand, vehicle transportation

Education

Pennsylavianna Licensce - State Inspector & Emission License

Johnson College
Scranton, PA
08-2011

Certification - Certified Paint Chip, Interior & Windshield Repair

Paint Bull
Saginaw, MI
06-2008

High School Diploma -

Valley View H.S,
Archbald, PA
06-1994

Skills

  • Organizational awareness
  • Strong communication skills
  • Team leadership qualities
  • Continuous learning attitude
  • Vehicle appraisal and whole selling
  • Internal & retail package development

Employee of the Month

Employee of the month in June 2015 & August 2019

Timeline

Internal Department

Wyoming Valley Audi
07.2024 - Current

Internal Manager

Gibson's Ford
01.2016 - 07.2017

Internal Department

Toyota of Scranton
08.2008 - 02.2024

Pennsylavianna Licensce - State Inspector & Emission License

Johnson College

Certification - Certified Paint Chip, Interior & Windshield Repair

Paint Bull

High School Diploma -

Valley View H.S,

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Peter Pretko