Peter Ricca
Lacombe,LA
Summary
Proven HVAC-R Service Technician with a track record of enhancing system performance and customer satisfaction at Air Force Refrigeration, LLC. Skilled in HVAC system troubleshooting and client relationship development, I've significantly reduced downtime and fostered strong professional relationships. Committed to safety and quality, my expertise spans from schematic reading to effective communication, driving positive outcomes and increased retention rates.
Overview
4
4
years of professional experience
Work History
HVAC-R Service Technician/ Certified Fitter
Union Local 60
01.2019 - 01.2020
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
HVAC-R Service Technician
Air Force Refrigeration, LLC
01.2016 - 01.2019
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
Education
Diploma - General Studies
St. Charles Catholic
Laplace, LA05.2012
Skills
- Thermostat Installation
- Schematic reading
- HVAC System Troubleshooting
- Air Conditioning
- Equipment Installation
- Heating Systems
- Cooling systems maintenance
- Control Wiring
- Leak Testing
- Sales Proposals
- Refrigeration Systems
- System Maintenance
- Client Relationship Development
- Rewards Program
- System Tune Up
- Variable Frequency Drives
- Smart Home Connectivity
- Brazing Techniques
- Continuity Testing
- Outside Sales
- Sales Agreements
- Service Contract Sales
- Electrical diagnostics
- Valid State driver's license
- Package and split systems
- Diagnostic Techniques
- Quality-focused
- Focused on safety
- EPA requirements knowledge
- Control systems
- Electrical Wiring
- System Troubleshooting
- Dedicated Team Player
- Recovering and recycling
- Variable Speed Drives
- Preventive Maintenance
- Flexible and Adaptable
Timeline
HVAC-R Service Technician/ Certified Fitter
Union Local 60
01.2019 - 01.2020
HVAC-R Service Technician
Air Force Refrigeration, LLC
01.2016 - 01.2019
Diploma - General Studies
St. Charles Catholic
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