Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Specialty Associate Team Leader
Whole Food Market
Los Angeles, CA
04.2002 - 10.2023
Fostered positive employee relationships through communication, training, and development coaching.
Conducted regular meetings with the team to discuss progress and challenges.
Reviewed completed work to verify consistency, quality and conformance.
Provided guidance and support to team members on daily tasks.
Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Maintained positive working relationship with fellow staff and management.
Collaborated with other departments to coordinate activities related to projects.
Identified training needs for the team and arranged appropriate sessions.
Participated in recruitment process by conducting interviews with potential candidates.
Completed day-to-day duties accurately and efficiently.
Store Receiver
Whole Food Market
Pasadena, CA
03.2016 - 04.2018
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Obtained required documentation to process shipments and support movement.
Received and stored incoming stock, verified accuracy of shipments against purchase orders and invoices.
Recorded shipment data for reporting, accounting or recordkeeping purposes.
Prepared documentation to track and report on damaged or missing items.
Operated lift and hand trucks to transfer materials to and from target areas.
Traced missing material and shipments through vendor and customer communications.
Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Operated pallet jacks and other material handling equipment safely and efficiently.
Inspected and recorded incoming and outgoing orders for count, damage and dates.
Investigated discrepancies between physical count versus computer records.
Managed product returns in accordance with company policy.
Maintained a clean and organized warehouse environment.
Prepared Foods Team Leader
Whole Food Market
Porter Ranch, CA
07.2007 - 06.2009
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Conducted regular performance reviews to assess individual team member progress.
Monitored operations and reviewed records and metrics to understand company performance.
Fostered positive employee relationships through communication, training, and development coaching.
Developed strategies for problem solving and conflict resolution among team members.
Assigned projects and distributed tasks to team members as per area of expertise.
Implemented changes in response to changing business needs or customer demands.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
Established clear expectations for employees, providing guidance when needed.
Identified needs of customers promptly and efficiently.
Recognized by management for providing exceptional customer service.
Reviewed customer service feedback and implemented strategies to improve customer satisfaction ratings.