Peter Rouse
Aurora,Colorado
Summary
Proactive and versatile senior director with a strong record of quickly adapting to new challenges, solving problems, and fostering strong client and team relationships. Committed to supporting team success and achieving positive results.
Overview
16
16
years of professional experience
Work History
Senior Director of Operations
Sodexo Healthcare
Denver, CO
03.2009 - 10.2024
- Developed and implemented operational policies and procedures to ensure organizational effectiveness.
- Managed the daily operations of a multi-site organization, ensuring compliance with company standards.
- Analyzed current operational processes and identified areas for improvement in order to maximize efficiency and cost savings.
- Directed the implementation for plans for business growth opportunities and new call center launches.
- Oversaw budgeting, forecasting, financial analysis, and resource allocation activities.
- Established metrics and monitored progress against key performance indicators.
- Facilitated communication between internal departments as well as external vendors and partners.
- Developed comprehensive contingency plans for responding quickly when unexpected disruptions occur.
- Worked with management team to develop operational goals aligned with business strategy.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Bachelor of Science - Business Administration And Management
University of The People
Denver, COSkills
- Verbal Communication
- Microsoft Office software proficiency, Proficiency
- Everbridge, Alertus, Response 5 Software Proficiency
- Multitasking Abilities
- Critical Thinking
- Attention to Detail
- Data Management
- Problem Resolution
- Communication
- Public Speaking
- Team Management
- Excellent Communication
Affiliations
- Special District Association of Colorado (SDA) Board Member.
Timeline
Senior Director of Operations
Sodexo Healthcare
03.2009 - 10.2024
Bachelor of Science - Business Administration And Management
University of The People
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