Summary
Overview
Work History
Education
Skills
Timeline
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Peter R Weekes Jr

Aubrey,TX

Summary

Experienced Fleet Manager with a strong background in safety and compliance, overseeing a diverse range of equipment and locations. Proven track record in maintaining regulatory compliance, managing vendor relationships, and implementing preventive maintenance programs. Adept at risk management and ensuring operational efficiency across 805 Locations.

Overview

12
12
years of professional experience

Work History

Fleet Maintenance Manager

SRS Distribution
, TX
08.2022 - Current
  • Directed the management of 500+ units, including knockbooms, cranes, conveyors, piggyback trailers, trailers, forklifts, and sweepers.
  • Ensured compliance with DOT, OSHA, and state/federal regulations across 150+ locations nationwide.
  • Collaborated with vendors (Penske, Rush, Palfinger, etc.) to maintain fleet schedules, ensuring preventive maintenance within 120 days and annual inspections.
  • Tracked parts and repairs, verifying titles for auction and Bill of Sale (BOS) transactions.
  • Managed preventive maintenance and annual checklists through the Fleet Management System (FMS software).
  • Oversaw shipping and receiving of titles for all fleet units.
  • Processed preventive maintenance, decal orders, installations, equipment transfers/shipments, and repair invoices.
  • Reported weekly updates on preventive maintenance progress, vehicle shop days, inter-branch transfers, sales requests, and rentals.
  • Procured new units (knuckle booms, conveyors, cranes, forklifts, hotshot trucks, etc.) and managed vendor relationships (Palfinger, Hiab, Equipment Depot, Rush, and Brunkers).
  • Assisted in opening new branches and managing rebranding efforts across the U.S.

Customer Care Manager

American Airlines
, TX
01.2022 - 08.2022
  • Inspires, coaches, and develops employees to excel in achieving key contact center performance goals, including customer satisfaction, call quality and productivity
  • Resolves customer service and operational problems
  • Evaluates individual and team performance through quality control measurements including call observations, complaints, compliments, and customer experience feedback
  • Analyzes individual and team performance data from various sources to find training needs and development opportunities

Recruiter

Disys
, TX
10.2021 - 01.2022
  • Managing own workflow, resolving questions and problems with a supervisor
  • Develop recruiting strategies and pipelines designed to identify candidates through various recruiting tools
  • Strong tech screening skills and responsible for a detailed evaluation of candidates against specific IT and Non-IT requirements
  • Responsible for tracking daily status reports on conversions and closures
  • Managing good communication and organizing skills, phone screens VIA phone or Video Conference
  • Excellent sourcing skills from Professional Networking Sites, Blogging, Social networking Sites, portal sourcing using DICE, Monster and CareerBuilder, and other Job Portals

Floor Supervisor

Auto Rescue Solutions
, TX
06.2020 - 10.2021
  • Primarily responsible for all Dispatchers and Training Mentors, monitoring dispatch activity to prevent dispatching errors, and identifying and addressing all issues and concerns major and minor that may occur during a given workday
  • Managing all facets of the assigned team and handling the achievement of department/enterprise goals and objectives, programs, policies, and procedures
  • Superior customer service delivery by supervising tasks and responsibilities to all assigned staff
  • Spearheading coaching, developing, training employees, and providing feedback on areas of improvement and development
  • Strong knowledge, understanding of compliance, and enforcement of all company policies for accepting and dispatching service calls by dispatchers, trainees & training mentors
  • Developed and implemented plans to improve productivity and efficiency within the contact center
  • Develop recruiting strategies and pipelines designed to identify candidates through various recruiting tools for employment
  • Ensure that assigned employees adhere to assigned schedules (including breaks, lunches, and activities like meetings or assigned training)
  • Coordinate any training and scheduling needs with all relevant parties (Director, Onboarding Manager, Training Coordinator, and other Supervisors)
  • Responsible for tracking and improving all communication between employees and management
  • Responsible for the team's overall performance and for motivating the team to meet/exceed department goals and objectives
  • Build and maintain professional relationships both with internal teams as well as with affiliates and client teams
  • Perform other duties as assigned, such as weekly/ monthly events and department incentives

Inside Sales Representative

Waterlogic
, TX
04.2020 - 04.2021
  • Developing and maintaining a thorough knowledge of company products and pricing structures
  • Solving customer needs and proposing appropriate service solutions, meeting and exceeding sales/revenue goals, while managing assigned company-generated leads through negotiation and closing tactics
  • Preparing and delivering sales proposals, and rental agreements to key decision-makers
  • Utilizing Salesforce.com for follow-up calls, pipeline reporting, developing prospective customers, and documenting all sales-related activities (including rental agreements execution via DocuSign)

Director of Operations

All My Sons Moving & Storage
, TX
09.2018 - 04.2020
  • Oversees the training, management, and support of a sales team consisting of 25 responsible for generating $1.5M in combined corporate & residential sales
  • Documented success at increasing profits by 42% through redirecting resource allocations, streamlining performance metrics, and establishing additional rewards/incentives
  • Managed both virtual and inbound call centers
  • Developed and implemented plans to improve productivity and efficiency within the contact center
  • Responsible for meeting or exceeding the approved revenue, profit plan, and analyzing monthly P&L
  • Define company sales strategies to ensure profitability and continued revenue growth
  • Review and analyze sales data to discover areas needing improvement and proper forecasting

Sales Manager/ Retail Business Analyst

Rent-A-Center
, TX
09.2012 - 08.2018
  • Thrived as a service-centered and sales performance-driven leader who implemented business plans to achieve sales and operational improvements
  • Hired, trained, and managed a team of 2 key holders, 25 sales reps., 15 account managers/customer service of a $15M big box store
  • Personally, oversaw and managed an average of 350 corporate business accounts on an annual basis
  • Exceeded sales/profit goals by up to 8% and 12%, respectively, from the first year of opening and concurrently

Education

Bachelor's Degree -

Baker University
Baldwin City, Kansas
04.2009

High School Diploma -

Hebron High School
Carrollton, TX
05-2005

Skills

  • Sales
  • Customer services, Safety, and Risk Management
  • Safety and Risk Management
  • Regulatory Compliance (DOT, OSHA)
  • Fleet Management
  • Vendor Relations
  • Preventive Maintenance
  • Risk Assessment and Mitigation
  • Project Management
  • Operational Efficiency
  • Recruiting
  • Scheduling
  • Call Center
  • Claims
  • Bullhorn
  • CareerBuilder
  • Monster
  • Salesforce
  • Microsoft suite
  • Presentations
  • Training
  • Negotiation
  • Data entry
  • Forecasting

Timeline

Fleet Maintenance Manager

SRS Distribution
08.2022 - Current

Customer Care Manager

American Airlines
01.2022 - 08.2022

Recruiter

Disys
10.2021 - 01.2022

Floor Supervisor

Auto Rescue Solutions
06.2020 - 10.2021

Inside Sales Representative

Waterlogic
04.2020 - 04.2021

Director of Operations

All My Sons Moving & Storage
09.2018 - 04.2020

Sales Manager/ Retail Business Analyst

Rent-A-Center
09.2012 - 08.2018

Bachelor's Degree -

Baker University

High School Diploma -

Hebron High School

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Peter R Weekes Jr