Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Peter Sarpong

Tolleson,USA

Summary

Motivated and detail-oriented Business Management student with over72 credit hours, seeking to leverage strong academic background and diverse work experience in customer service, administrative support, and office roles. Demonstrated ability to learn quickly, manage communications effectively, and maintain high standards of accuracy and efficiency.

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Premier Arizona Care
05.2023 - Current
  • Provide direct care and support to individuals with disabilities, ensuring their safety and well-being
  • Develop and implement individualized support plans to enhance clients' independence and quality of life

Check-in Agent

Hertz
01.2022 - 09.2022
  • Managed customer check-ins, ensuring a smooth and efficient rental process
  • Addressed customer inquiries and resolved issues promptly and professionally
  • Maintained accurate records and ensured the cleanliness and readiness of rental vehicles

Learning Ambassador

Amazon Fulfillment Center
08.2020 - 09.2021
  • Trained and mentored new hires, providing guidance on job duties and company policies
  • Conducted safety training sessions and ensured compliance with safety regulations
  • Monitored employee performance and provided feedback to improve productivity and efficiency

Courtesy Clerk

Fry's Food and Drugs
12.2019 - 07.2020
  • Assisted customers with bagging groceries and carrying them to their vehicles
  • Maintained cleanliness and organization of the store
  • Provided excellent customer service and addressed customer concerns

Education

High School Diploma -

Oyoko Methodist Senior High School
Ghana, West Africa

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
08-2025

Real Estate

University of Alabama
01.2023

Skills

  • Customer Service: Proven ability to provide exceptional service and resolve customer issues
  • Communication: Strong verbal and written communication skills
  • Detail-Oriented: High attention to detail in all tasks
  • Fast Learner: Quick to understand and implement new procedures
  • Teamwork: Effective collaborator in team settings
  • Time Management: Efficiently manage time to meet deadlines and prioritize tasks
  • Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Time management
  • First aid and safety
  • Client support
  • Behavior redirection
  • Compassionate caregiving
  • Medication administration

Affiliations

Member, National Society of Collegiate Scholars

Accomplishments

  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Adult CPR/AED certification – American Red Cross.
  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.

Languages

English
Native or Bilingual

Timeline

Direct Support Professional

Premier Arizona Care
05.2023 - Current

Check-in Agent

Hertz
01.2022 - 09.2022

Learning Ambassador

Amazon Fulfillment Center
08.2020 - 09.2021

Courtesy Clerk

Fry's Food and Drugs
12.2019 - 07.2020

Real Estate

University of Alabama

High School Diploma -

Oyoko Methodist Senior High School

Bachelor of Science - Business Management

Grand Canyon University
Peter Sarpong