Proactive professional knowledgeable about all facets of business operations. Focused on building revenue streams, promoting customer loyalty, and maximizing organizational efficiency to boost bottom-line profitability.
Motivated professional with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines. Areas of knowledge include time management, winning and keeping customers and public speaking.
Hardworking professional with top-notch conflict resolution skills, proactive mentality, and in-depth understanding of industry. Bringing multiple years of experience and dedication to promoting loyalty. Adept understanding of methods for increasing revenue and enhancing company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager in Training
Jimmy Johns Gourmet Subs
Novi
11.2019 - Current
Prepared fresh food items following standardized recipes and safety guidelines.
Maintained cleanliness and organization of workstations throughout service hours.
Monitored inventory levels and reported shortages to management promptly.
Trained new staff on food handling protocols and customer service standards.
Operated cash register to process cash, check, and credit card transactions.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Maintained order and cleanliness of work areas to conform with health codes.
Greeted customers upon arrival in the dining area.
Maintained professional demeanor during interactions with customers and co-workers.
Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
Sales Manager
Brighton Cleaning Supplies
Brighton
11.2016 - 10.2019
Managed sales team to achieve production goals and maintain quality standards.
Analyzed market trends to adjust sales approaches and improve inventory management.
Oversaw inventory control processes to minimize waste and ensure product availability.
Resolved customer complaints in a timely manner to maintain high levels of satisfaction.
Analyzed customer feedback data to identify areas of improvement within the organization.
Managed the recruiting, interviewing, hiring, training, and evaluation of new staff members.
Identified areas of cost savings through optimization of existing processes.
Laborer Operator
Bowman Excavating
Howell
05.2014 - 11.2016
Assisted team members in moving materials and debris efficiently.
Conducted routine maintenance checks on equipment and tools.
Collaborated with crew to layout excavation plans accurately.
Maintained clean work areas to promote safety and efficiency.
Followed instructions from supervisors to complete assigned tasks effectively.
Followed instructions from supervisors regarding specific tasks to be completed.
Maintained and operated heavy machinery in a safe and efficient manner.
Communicated effectively with team members about relevant work matters.
Education
High School Diploma -
Pinckney High
Pinckney, MI
05-2010
Skills
Food safety
Inventory management
Cost control
Menu planning
Staff training
Customer relationship management
Team leadership
Time management
Problem solving
Project Support
Customer service
Business administration
Sales techniques
Self motivation
Quality control
Verbal and written communication
Project management
Business intelligence
Certification
OSHA 30 Construction Safety and Health
Accomplishments
Driver of the Year Award, Franchise owns 52 stores.
Affiliations
Fishing
Camping
Family
Music
WORK ETHIC
Hard working Individual, self motivated, willing to work 12-14 hour days, 6 days a week.
Trust-worthy and Punctual
Willing to learn something new, engaged and focused to complete tasks.