PETER SILVERMAN
Brooklyn
Summary
Dynamic leader with extensive experience at Universal Music Group, excelling in e-commerce strategy and supply chain management. Proven track record in driving growth initiatives and enhancing operational efficiency. Adept at digital marketing and financial oversight, fostering collaboration across teams to achieve significant results. Committed to delivering innovative solutions that elevate brand presence.
Overview
23
23
years of professional experience
Work History
Director E-Commerce Operations
Universal Music Group
New York
10.2021 - Current
- Supply Chain intergration
- Back and front end marketing strategy and MVP initiative development and strategic rollout
- OMS enhancements including key systematic implementation
- Lead planning around tier 1 artist store merch and music
- Systems Compliance
- SOP and documentation training and execution
- Product tech lead for social ecomm strategy
- 3rd party shipping coordination and setup
- Growth strategy for E-commerce stores including tech and A/B tests
Operations/Store Director
Todd Snyder
07.2018 - 09.2021
- Guided all business operations for company
- Lead Digital Marketing initiatives for seasonal drops
- Piloted finance platform rollout, business development, D2C oversight management
- Director of supply chain operations including warehouse operations and packaging
- New store opening project manager
- P&L Oversight and cost saving initiatives
- Drove merchandising campaigns
- Core and 3rd Party Launches
- BI Integration for successful Omni Chanel Launch
Senior Operations Manager - Business Process
Club Monaco
09.2017 - 06.2018
- Day to day operations overseeing 74 retail locations
- Point on all cross functional reporting and sales tracking initiatives
- Run CM Store Net for all four wall locations
- Product training
- Built new KPI and Metric reporting to help impact all store P&L's
- In store training and SOP development
Store Operations Director
RRL/Ralph Lauren
04.2014 - 09.2017
- Day to day operations lead
- Strengthened Cross Functional leadership leading to a 25% productivity increase
- Responsible for all inventory prep and shrink results including 65% drop in loss
- HR Business Partner responsibilities including healthcare, payroll, and hiring
- Open and closing of stores including Polo 5th Ave Flagship
- In Store program development
- Managed all systems including developing and testing of CRM Programs and BOSS/BOPIS
SR Marketing Manager/Assist. Urban A&R
ATLANTIC RECORDS
05.2002 - 03.2006
- Facilitated all album promotion to generate worldwide recognition
- Contributed to signing 3 artists to label with total worldwide sales of over 5 million units
- Media Planning and strategic development with label and artist management
- Assisted with all event coordination and media management including campus radio promotions
- Street team promo lead
Skills
- Supply chain management
- E-commerce strategy
- Digital marketing
- Inventory control
- Financial oversight
- Business development
Timeline
Director E-Commerce Operations
Universal Music Group
10.2021 - Current
Operations/Store Director
Todd Snyder
07.2018 - 09.2021
Senior Operations Manager - Business Process
Club Monaco
09.2017 - 06.2018
Store Operations Director
RRL/Ralph Lauren
04.2014 - 09.2017
SR Marketing Manager/Assist. Urban A&R
ATLANTIC RECORDS
05.2002 - 03.2006