Peter Steuwe
Mount Pleasant,SC
Summary
Experienced professional with a diverse background in hospitality and education, demonstrating a successful international career. Offers extensive experience in dive bars, 4-star hotels, bars, and restaurants, providing valuable insights for delivering exceptional customer service. Cross-department training in hotel operations has equipped me with a comprehensive understanding of operational aspects. Passionate about creating memorable experiences and committed to excellence, poised to contribute expertise to drive industry success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Coleman Public House
09.2024 - Current
- Ensured accurate service of customer orders with efficiency.
- Operate point of sale terminal to manage orders.
- Guarantee enjoyable and memorable guest experiences.
Bartender/Lead Server
tapestry by Hilton
01.2024 - 10.2024
- Prepared and served beverages to customers in a timely manner.
- Designed and implemented innovative cocktail program.
- Guide staff in bar and serving roles.
- Managed catalog of stock and materials.
- Provided efficient service in a dynamic setting.
- Ensured premium guest experiences in sophisticated dining atmosphere.
Bartender/Manager
THE MATTERHORN
03.2022 - 10.2023
- Operated efficiently in a dynamic, high-demand bar environment.
- Ensured superior customer experience through exceptional support.
- Ensured accurate input of transactions while delivering exceptional beverage service.
- Performed detailed cash register reconciliations to maintain financial records.
- Streamlined inventory processes to enhance operational efficiency.
- Facilitated resolution of disputes in team settings.
- Developed and implemented effective techniques to enhance skills of incoming hospitality team members.
- Provided table service.
Front Desk Supervisor
Trapp family lodge
03.2022 - 12.2022
- Facilitated development sessions for front desk personnel.
- Conducted daily reconciliation of cash registers.
- Coordinated seamless checking in and out for guests.
- Delivered daily briefings to outline team objectives and targets.
- Coordinated with various departments regarding guest needs, including package purchases.
Manager
Hilmers on main
03.2021 - 10.2022
- Maintain exceptional quality in service interactions.
- Managed coffee preparation processes and ensured prompt customer service.
- Utilized POS system for cash transactions efficiently.
- Supervising general operations.
- Ensured optimal stock levels are met consistently.
Bartender/Server
cafe Belgium
03.2020 - 01.2022
- Handled diverse customer requests with efficiency.
- Managed and organized stock items efficiently.
- Coordinated daily schedules for the team.
- Crafted a variety of drink selections for customers.
- Provided service to guests at both tables and bars.
Bartender
MAITAI cocktailbar
02.2019 - 02.2020
- Designed a unique beverage selection.
- Maintained smooth operations by delivering quality drinks and ensuring customer satisfaction.
- Handled incoming telephone orders.
- Performed accurate and efficient management of monetary transactions.
- Directed overall activity and maintenance of the floor.
- Processed orders using POS systems.
Language Teacher
Self Employed
01.2017 - 02.2020
- Created instructional materials enabling students to achieve success on the IELTS exam for career progression.
FOH Manager/Bartender
One Tree Grill
01.2018 - 01.2019
- Directed employee operations on varied shift sizes of three to ten.
- Coordinated tasks to optimize timelines and efficiency.
- Managed complaint resolution process.
- Coordinated operational workflows to optimize guest experience.
- Coordinated staff shifts to optimize workflow.
Server/Bartender
The Butler
01.2018 - 11.2018
- Delivered exceptional table service ensuring customer satisfaction.
- Mixed and served cocktails and other drinks to guests.
- Managed transactions using POS system seamlessly.
- Executed end-of-shift cash register balancing procedures with accuracy.
- Provided expert service in upscale dining environment.
Manager
Black nugget bar and casino
01.2017 - 01.2018
- Directed business functions across dining, beverage, and gaming areas.
- Coordinated necessary training and certification for staff to serve both alcohol and food.
- Managed monitoring of guests during gambling sessions.
- Attended to both tables and bar guests.
- Managed shifts to ensure adequate staffing.
- Enhanced tracking and organization of inventory across multiple locations.
Education
Bachelor's degree - Business/ hospitality
Aberystwyth university
Aberystwyth, CeredigionBachelor's degree - Education
Hogeschool Utrecht
UtrechtHIGH SCHOOL DIPLOMA - undefined
NORTH COUNTRY UNION HIGH SCHOOL
06.2015
Skills
- Managment expiernce
- Fine dining
- Bartending
- Cash managment
- Scheduling
- Multilingual
- Intercontinental expiernce
Certification
- Food Handler Certification September2021 to Present
- CPR Certification
- Driver's License September2021 to September2025
Languages
German - Fluent
Dutch - Intermediate
Timeline
Server
Coleman Public House
09.2024 - Current
Bartender/Lead Server
tapestry by Hilton
01.2024 - 10.2024
Bartender/Manager
THE MATTERHORN
03.2022 - 10.2023
Front Desk Supervisor
Trapp family lodge
03.2022 - 12.2022
Manager
Hilmers on main
03.2021 - 10.2022
Bartender/Server
cafe Belgium
03.2020 - 01.2022
Bartender
MAITAI cocktailbar
02.2019 - 02.2020
FOH Manager/Bartender
One Tree Grill
01.2018 - 01.2019
Server/Bartender
The Butler
01.2018 - 11.2018
Language Teacher
Self Employed
01.2017 - 02.2020
Manager
Black nugget bar and casino
01.2017 - 01.2018
Bachelor's degree - Education
Hogeschool Utrecht
HIGH SCHOOL DIPLOMA - undefined
NORTH COUNTRY UNION HIGH SCHOOL
Bachelor's degree - Business/ hospitality
Aberystwyth university
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