Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leading Seaman
United States Navy
11.2021 - 11.2024
Enhanced vessel safety through regular maintenance checks and adherence to protocol.
Collaborated with other departments onboard to execute complex missions effectively while adhering to strict timelines.
Supported damage control efforts during emergencies, mitigating potential hazards and restoring ship functionality quickly.
Inspected lifesaving and visual-signaling equipment for defects.
Stood watch while underway to facilitate communications and maintain onboard safety and security.
Supported ship navigation by inspecting, testing and aligning equipment for proper operation.
Customer Service Representative
Third Coast Surf Shop
05.2021 - 09.2021
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Trained new personnel regarding company operations, policies and services.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Customer Service Representative
Wild Dunes Resort
05.2019 - 09.2019
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Exhibited high energy and professionalism when dealing with clients and staff.