Peter Sugden
Washington,DC
Summary
Dynamic Strategic Event Management Professional recognized for driving high productivity and ensuring timely task completion. Expertise in operational strategy and financial oversight, complemented by strong leadership skills that foster effective team collaboration. Proven ability in communication and problem-solving, contributing to the successful execution of complex projects. Aspiring to leverage strategic insights to elevate event experiences and operational efficiencies further.
Overview
13
13
years of professional experience
Work History
Director of Event Planning and Operations
Bethesda Marriott
Bethesda, Maryland
04.2022 - Current
- Recruited, trained, supervised, evaluated, and mentored team members.
- Collaborated with senior leadership to set long-term objectives for the company.
- Exceed the associate satisfaction score of 92%.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Senior Food and Beverage Operations Manager
Bethesda Marriott
Bethesda, Maryland
12.2018 - 04.2022
- Exceeded Audio Visual Department sales year-over-year by $268,346, with $1,567,890.
- Achieved year-over-year profit growth for Audio Visual Department by $249,641.
- Exceeded banquet operations budgeted profit by $31,048, with $3,991,192, while missing budgeted top-line sales by $204,920
- Led operations in the Banquet, Event Service, and Audio-Visual divisions.
- BLT Coach for the Property.
- Collaborated with Finance leadership to create banquet and audio-visual operation budgets.
- Presented new department initiatives to executive leadership.
- Developed and trained new operations leaders.
- Managed and prepared the Banquet and Audio-Visual Department's P&L financials.
- Develop the agenda, train, and facilitate monthly department meetings for Event Operations.
Banquet Manager
The Mayflower Hotel, Autograph Collection
Washington, D.C.
02.2016 - 12.2018
- Lowered department liquor cost from 10.8% to 8.7%.
- Instrumental in exceeding liquor cost profit by $33,082.
- Exceeded beverage sales by $545,027, with $2,130,773 in sales.
- Collectively helped exceed the department's profit by $837,937.
- Involved in raising our AES engagement score from 68% to 77%.
- Oversee event operations, banquet department, and event services for a 40,000-square-foot space.
- Managed the Department's Beverage Department.
- Prepared daily beverage cost analysis for events.
- Prepared schedules for union associates.
- Held training sessions on new beverage programs and beverage trends.
- Prepared beverage critiques for the department’s P&L.
- Working knowledge of CI/TY, Atlas, Clear Sky, PeopleSoft, and AP Systems.
- Understanding of union procedures.
Food and Beverage/Event Operations Manager
Bethesda Marriott Suites
Bethesda, Maryland
04.2012 - 02.2016
- Ranked first across the company in 2014 for ESS-Event Phase Service Overall.
- Achieved in driving our ESS - Event Phase Service Overall score from 79.5% in 2011 to 91.2% in 2012 (14th in the entire company, 4th in the Eastern Region) to 93.1% in 2014 (ranked 1st in the entire company).
- Achieved ESS On-site Audio-Visual Staff Score from 78.5 in 2012 to 90.1 in 2014 (4th in the entire company/1st in the Eastern Region).
- The Event Phase maintained an average score of 91.3% over my four years.
- Improved ESS Red Coat Staff Service from 80.0 in 2012 to 87.9 in 2014.
- Achieved number 1 ranking for ESS Being Available When Needed score in 2012 (1st Eastern Region) and 2014 (1st Entire Company).
- Achieved ESS Treating You as a Valued Customer Score of 95.4 in 2014 (2nd in the entire company, 1st in the Eastern Region).
- Increased ESS accuracy of room set from 85.0 in 2012 to 89.8 in 2014 (2nd entire company, 1st Eastern Region).
- Awarded 'Manager of the Quarter' in 2012.
- Oversee event, audio-visual, and restaurant operations.
- Responsible for interviewing, hiring, and developing training programs.
Education
Associate of Arts -
Anne Arundel College
Skills
- Event design
- Strategic planning
- Planning and organization
- Business management
- Event planning
- Coordinate exhibits
- Conference preparation
- Contract negotiation
- Logistics management
- Team building
Timeline
Director of Event Planning and Operations
Bethesda Marriott
04.2022 - Current
Senior Food and Beverage Operations Manager
Bethesda Marriott
12.2018 - 04.2022
Banquet Manager
The Mayflower Hotel, Autograph Collection
02.2016 - 12.2018
Food and Beverage/Event Operations Manager
Bethesda Marriott Suites
04.2012 - 02.2016
Associate of Arts -
Anne Arundel College
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