Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Peter Swanson

Anderson,SC

Summary

Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.


Possesses versatile skills in management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Field Service Technician

Michelin NA
10.2014 - 12.2024
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Provided Technical support via telephone as well as remote access programming of PLC's.
  • Performed PM Audits, Machine Verifications, and machine calibrations.

Maintenance Business Leader

Michelin NA
12.2011 - 10.2014
  • Built strong relationships with internal customers through positive attitude and attentive response.
  • Maintained team flexibility and embraced change to adapt to production or manpower needs.
  • Optimized resource allocation for maximum profitability with thorough budget planning and financial analysis.
  • Fostered a positive work environment by promoting collaboration, open communication, and employee recognition programs.
  • Transformed underperforming departments into top performers by introducing best practices in process improvement, change management, and team building efforts.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Coordinated daily and weekly meetings for internal and groups.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Shift Supervisor/Maintenance Technician

Michelin NA
11.2009 - 12.2011
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during overnight hours by effectively managing resources and staff allocation.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Collaborated with other leaders to direct workflow and support operations.
  • Assisted maintenance team with troubleshooting equipment to reduce service calls and downtime.

Multi Skilled Maintenance Technician

Michelin NA
09.2002 - 11.2009
  • Improved equipment reliability by implementing a preventive maintenance program.
  • Proactively addressed potential hazards in the workplace, making recommendations for improvements to management.
  • Increased equipment lifespan through regular servicing, cleaning, and calibration tasks.
  • Maintained open communication lines between maintenance staff and upper management regarding workload prioritization.
  • Maintained safety standards, reducing workplace accidents and ensuring compliance with OSHA regulations.
  • Collaborated with team members to troubleshoot complex problems and develop effective solutions.
  • Enhanced overall efficiency with timely completion of work orders and maintenance tasks.
  • Streamlined workflow processes by implementing digital record-keeping systems for maintenance logs and work order tracking.
  • Supported production line operations by maintaining equipment functionality through prompt repairs and accurate troubleshooting techniques.
  • Coordinated schedules with other departments to minimize disruption during planned maintenance activities or emergency repairs.
  • Reduced downtime for repairs by conducting routine inspections and identifying potential issues.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.

Maintenance Electrician

Driggs Farms
10.2000 - 09.2002
  • Inspected electrical equipment to assure it was operating correctly.
  • Collaborated closely with other maintenance professionals to coordinate repairs efficiently without disrupting daily operations.
  • Enhanced overall facility safety by conducting regular inspections of electrical systems and addressing potential hazards.
  • Reduced downtime by promptly troubleshooting and repairing electrical issues in industrial machinery.
  • Conducted preventive maintenance on equipment.

Maintenance Electrician

Franklin Electric
10.1988 - 10.2000
  • Reduced downtime by troubleshooting, diagnosing, and repairing industrial electrical systems in a timely manner.
  • Assisted in the development of detailed equipment maintenance schedules that aligned with production timelines and resource availability.
  • Utilized advanced diagnostic tools such as multimeters, oscilloscopes, infrared thermography cameras for precise fault detection in electrical equipment.
  • Supported plant operations by performing emergency repairs on malfunctioning electrical systems during peak production hours.

Education

Technical Certificate - Industrial Maintenance Technology

Ivy Tech Community College of Indiana
Ft Wayne, IN
06-2000

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Technical troubleshooting
  • Teamwork and coordination
  • Training and mentoring
  • Customer training
  • Technical support
  • Repair and installation
  • Courteous and professional

Certification

  • Journeyman Machine Repair Electrician completed in July of 2000.

Timeline

Field Service Technician

Michelin NA
10.2014 - 12.2024

Maintenance Business Leader

Michelin NA
12.2011 - 10.2014

Shift Supervisor/Maintenance Technician

Michelin NA
11.2009 - 12.2011

Multi Skilled Maintenance Technician

Michelin NA
09.2002 - 11.2009

Maintenance Electrician

Driggs Farms
10.2000 - 09.2002

Maintenance Electrician

Franklin Electric
10.1988 - 10.2000

Technical Certificate - Industrial Maintenance Technology

Ivy Tech Community College of Indiana

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