Peter Swanton
Wyckoff,USA
Overview
28
28
years of professional experience
Work History
Inside Sales Representative
US Standard Products, LLC
02.2024 - 03.2024
- Responsible for connecting directly with buyers of products (PPE, Industrial Maintenance Supplies) and establishing new accounts
- Maintain customer satisfaction by providing problem-solving resources
- Interact with internal Product Managers, Regional Sales Managers, and Director of Sales to identify, implement, and analyze key product and service initiatives
- Liaison with company represented manufacturers and key end use customers to resolve issues and/or build new business
Automotive Technician
Randy’s Auto Repair
06.2021 - 05.2023
- Diagnose and repair basic automotive parts including brakes, alignment, suspension, cooling and electrical
- Performed oil and/or transmission fluid changes, filter changes
- Repair, installation and tire maintenance
- Installation for batteries, shock absorbers, exhaust systems and electrical system checks
Account Manager
Credit Control
07.2018 - 10.2020
- Consistently place in the top 5% for monthly collection and KPI's
- Coach and mentor new hires and staff
- Excelled at problem solving to resolve financial conflicts and obtains immediate payment resolution to pay off debt(s)
- Manage escalating customer situations on behalf of team members for account resolution
- Skip tracing appropriate accounts, as needed, to identify key identifiers required for account resolution
- Work with management to develop strategies for the retention and growth of exsisting client base, while ensuring firm delivers high customer service and collection results
- Negotiate debt resolution on all accounts with delinquent customers through telephone contact while maintaining a high standard of professionalism and tact
Vice-President
1-800-DOCTORS, Inc.
05.2010 - 09.2011
- Successfully closed high revenue generating sales of the 1-800-DOCTORS service offering and 'Practice Plus: A Physician to Physician Referral' marketing service to Hospitals and Health Systems within my sales region
- Maintained a superior track record of achieving revenue goals, increasing market share, developing new business opportunities and enhancing top line revenue growth
- Research, identify and deliver new and profitable business opportunities through networking, market demographic, referrals, client presentations and cross selling
- Develop and present well-structured proposals to prospective clients by articulating the purpose, key features, analytics and value proposition of the 1-800-DOCTORS Physician Referral programs targeting increased patient admissions and stronger individual and group practice physician loyalty for Hospitals and Health Systems alike
- Designed and implemented the entire Call Center Services Project Plan, Implementation and On Boarding process including physician panel composition, staffing need, credentialing, profile management, Marketing plan development & rollout
- Design and execute implementation plans for call center services, physician profiles, ad-hoc reporting, technical support and hospital physician panel composition clearly through demonstration, service line training, Q/A testing and proposals
Vice-President – Contact Center Service Sales
Tenet Healthcare – Conifer Patient Communications
01.2009 - 05.2010
- Actively market all firm contact center service lines to large scale Hospital and Healthcare Organizations around the country including – Physician Referral Contact Center Services, Patient Appointment Scheduling, Emergency Department Admission Reviews and Pre-Registration Services
- Designed Contact Center Service plans and monitored call volume, accuracy and training
- Achieved aggressive growth targets for Contact Center call volumes
- Plan and direct the overall sales strategy for achieving annual and long-term growth and revenue targets
- Lead customer/prospect sales presentations and assist sales executives in securing large, high-level, enterprise-wide sales in the market
- Responsible for the overall strategy of achieving annual, long term growth and revenue targets
- Manage budget and expenses for the sales department to ensure annual profit goals are met
- Regularly present new sales growth, pipeline opportunities and division progress to Senior Tenet Healthcare Management
Director, Portfolio Acquisitions; South East Region
Healthcare Funding Solutions
01.2006 - 10.2008
- Actively market the Healthcare Funding Solutions portfolio acquisition offerings of aged receivables and forward flow purchases to healthcare systems and large physician groups within my territory
- Brought in excess of $500,000,000.00 of face value accounts in annually; in both archived and forward flow business
- Signed first hospital clients in Tennessee, Georgia and Florida; for both Archive and Forward Flow Purchases
- Consistently surpassed all sales goals and quota’s
- Establish and implement collection strategies and performance goals to support revenue generation
- Educate prospective clients on the benefits of selling rather than using contingency fee based agencies
- Regularly prepare and present comprehensive reports to clients on portfolio liquidation performance
Business Development – SE Region
MD-X Solutions, Inc
04.2002 - 12.2005
- Actively market all firm service lines including – Accounts Receivable Management Outsourcing Projects, Commercial Insurance Follow-Up, 'Silent' PPO Audits, and Denials Management Software & Services
- Seek out new business opportunities and developed new markets
- Responsible for the first clients in Florida, North Carolina, Texas, and Tennessee
- Expanded business relationships by cross-selling multiple service lines
- Grew annual revenues in Florida territory from Zero to $3.5 million
- Consistently achieved and surpassed all sales goals and quota’s
- Performed client presentations and implementations
Investment Advisor – Wealth Management Private Client Group
UBS / PaineWebber, Inc.
07.1996 - 12.2001
- Executed security trades based on fundamental and relative value analysis
- Monitored security positions for credit and/or structured risk
- Identified trends affecting all tax-exempt sectors and clients
- Remained current on 'street' related developments including market depth, impact, correlations, and volatility
- Developed and maintained relationships with private investment groups
- Provided portfolio managers with ongoing information and strategies about market sentiment and trading environments
Education
Bachelors of Science - Finance
Siena College
Loudonville, New York01.1997
Skills
- Operational Efficiency in Healthcare
- Business Services Management
- Revenue Collection Services
- Outsource Strategy Development
- Brand Strategy Development
- Directed Managed Care Initiatives
- Strong Organizational Abilities
- Collaborative Teamwork
- Strong Verbal Communication
- Client-Centric Sales Strategy
- Effective Written Communication
- Articulate Speaking Abilities
- Proficient Computer Skills
- Microsoft Office Proficiency
- Salesforce CRM Utilization
Timeline
Inside Sales Representative
US Standard Products, LLC
02.2024 - 03.2024
Automotive Technician
Randy’s Auto Repair
06.2021 - 05.2023
Account Manager
Credit Control
07.2018 - 10.2020
Vice-President
1-800-DOCTORS, Inc.
05.2010 - 09.2011
Vice-President – Contact Center Service Sales
Tenet Healthcare – Conifer Patient Communications
01.2009 - 05.2010
Director, Portfolio Acquisitions; South East Region
Healthcare Funding Solutions
01.2006 - 10.2008
Business Development – SE Region
MD-X Solutions, Inc
04.2002 - 12.2005
Investment Advisor – Wealth Management Private Client Group
UBS / PaineWebber, Inc.
07.1996 - 12.2001
Bachelors of Science - Finance
Siena College
Similar Profiles
Rebeca Caraballo-CedenoRebeca Caraballo-Cedeno
Cost Accountant at Standard Motor Products, Inc.Cost Accountant at Standard Motor Products, Inc.
Tyerail MassenburgTyerail Massenburg
Warehouse Assistant at Standard Motor Products, Inc.Warehouse Assistant at Standard Motor Products, Inc.
Ruben WilliamsRuben Williams
General Warehouse Associate at Standard Motor Products, Inc.General Warehouse Associate at Standard Motor Products, Inc.
Sean SkorupaSean Skorupa
Network Operations Manager at Port Authority of NY and NJNetwork Operations Manager at Port Authority of NY and NJ
Erin SaxtonErin Saxton
President at Eleven CommunicationsPresident at Eleven Communications