Peter Thao
Montague,CA
Summary
Seeking a position in the funeral profession as a funeral arranger, director and/or embalmer apprentice which it will enable me to utilize my skills from mortuary college. Experienced in overseeing game tables with a close eye on accuracy, security and service standards. Talented trainer, team leader and manager with excellent problem-solving and relationship-building skills.
Overview
32
32
years of professional experience
Work History
TABLE GAMES SUPERVISOR
RAIN ROCK CASINO
11.2022 - Current
- Managing table games operations, ensuring smooth gameplay and timely resolution of disputes.
- Oversee area games to maintain security and compliance.
- Training employees in procedures, compliance standards and strategies for accomplishing objectives.
- Scheduling staff for game table, ensuring adequate coverage during peak hours while minimizing overtime costs.
- Conducting regular performance evaluations of dealers, identifying areas for growth and providing constructive feedback.
- Developing strong relationships with guests, fostering loyalty and repeat business.
FUNERAL DIRECTOR/EMBALMER
SACRAMENTO MEMORIAL LAWN
09.2013 - 02.2016
- Assisted family with funeral arrangement for a funeral visitation and graveside services
- Gathered vitals documents to complete arrangement process as well as required by county/state laws
- Setting chapel to the needs of the family’s religion
- Supervised funeral visitation/services; dressing and casketing of deceased
- Embalmed under the supervision of a licensed embalmer; inputting and generating contract through HMIS/CAFÉ software program
- Knowledgeable of East Indians and Southeast Asians culture and funeral rituals.
FUNERAL DIRECTOR/EMBALMER
SKYLAWN FUNERAL HOME
01.2013 - 08.2013
- Performing similar duties as stated above with Sacramento Memorial Lawn
- Additional assigned were to assisted family in the completion of SMART Cremation process as well as transporting deceased to crematory as needed.
FUNERAL ARRANGER
THAO & SONS MEMORIAL CHAPEL
01.2001 - 07.2010
- Co-owner of funeral home
- Made necessary transfer of deceased under the direction of a funeral director from place of expiration to control-room facility
- Assisted family in need of funeral arrangement
- Supervised funeral visitation/services; graveside services
- Run errands to/and from county coroner, physician office, and public health department to complete all necessary documentations
- Assisted embalmer with bathing, dressing and preparation of deceased as needed.
CLIENT SERVICES PROGRAM SPECIALIST II
PLACER COUNTY DEPARTMENT OF HEALTH AND HUMAN SERVICES
11.1992 - 12.2000
- Determined eligibility for applicants for state public assistance; conducted annual renewal interview for the continuation of various designated programs
- Assisted clients in the completion of appropriate applications; and/or financial disclosure.
Education
AMERICAN RIVER COLLEGE
Sacramento, CAAssociated of Applied Science Degree (AAS) -
WORSHAM COLLEGE OF MORTUARY SCIENCE
Wheeling, IL09.2012
CINCINNATI COLLEGE OF MORTUARY SCIENCE
Cincinnati, OH08.2011
Diploma -
HIRAM W. JOHNSON HIGH SCHOOL
Sacramento, CA05.1988
Skills
Excellent Communication Skills
Detail Oriented
Customer Service
Microsoft Office
Multi Tasking
Compliance
References
Both personal and professional references available upon request.
Timeline
TABLE GAMES SUPERVISOR
RAIN ROCK CASINO
11.2022 - Current
FUNERAL DIRECTOR/EMBALMER
SACRAMENTO MEMORIAL LAWN
09.2013 - 02.2016
FUNERAL DIRECTOR/EMBALMER
SKYLAWN FUNERAL HOME
01.2013 - 08.2013
FUNERAL ARRANGER
THAO & SONS MEMORIAL CHAPEL
01.2001 - 07.2010
CLIENT SERVICES PROGRAM SPECIALIST II
PLACER COUNTY DEPARTMENT OF HEALTH AND HUMAN SERVICES
11.1992 - 12.2000
AMERICAN RIVER COLLEGE
Associated of Applied Science Degree (AAS) -
WORSHAM COLLEGE OF MORTUARY SCIENCE
CINCINNATI COLLEGE OF MORTUARY SCIENCE
Diploma -
HIRAM W. JOHNSON HIGH SCHOOL
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