Peter Torrella
Tesla
Las Vegas
6
years of professional experience
Dynamic professional with expertise in solar installation support and a strong customer focus. Recognized for developing best practices and mentoring peers, driving project success, and ensuring high-quality service delivery. Committed to fostering team excellence and operational efficiency.
Work History
Associate Leader
1 Year 3 Months- Provided technical support to third-party solar installers by handling high-volume inbound calls, resolving installation questions, troubleshooting system issues, and ensuring successful project completion.
- Served as a peer mentor for newly hired technicians, providing real-time coaching, product knowledge, and best practices to improve readiness and performance during onboarding.
- Acted as a subject matter expert for common installation challenges, creating and sharing best practices to reduce repeat issues and improve first-call resolution.
- Developed and shared troubleshooting best practices to improve first-call resolution, team knowledge, and overall support quality.
- Demonstrated expertise in solar installation support, electrical troubleshooting, and technical problem-solving in a fast-paced, high-volume support environment.
- Recognized as a Lead Associate for demonstrating technical expertise, taking ownership of team success, and driving consistent, high-quality support for installers nationwide.
Inspection Technician
1 Year 3 Months- Conducted inspections of solar energy systems to ensure compliance with safety and quality standards.
- Utilized testing equipment to evaluate system performance and identify potential issues.
- Documented inspection results in detailed reports for review and compliance verification.
- Collaborated with installation teams to ensure adherence to project specifications and timelines.
Roof Lead
3 Years 3 Months- Led crew of solar installers in safe, efficient installation of residential photovoltaic (PV) systems, ensuring compliance with company standards and electrical codes to deliver quality service.
- Directed daily job site operations by assigning tasks, coordinating workflow, and maintaining project schedules to meet installation deadlines.
- Conducted pre-installation site assessments, identified potential installation challenges, and implemented effective solutions to minimize project delays.
- Built strong relationships with homeowners by communicating project progress, answering questions, and providing a professional customer experience.
- Recognized for leadership, reliability, and technical expertise, earning responsibility for overseeing crews and complex installations.
Education
Electrical Technician - Electrical
Skills
Team management
Peer mentoring
Customer focus
Innovation and creativity
Technical problem-solving and precision in complex systems in unexpected situations
Strong work ethic and reliability
Technical support
Timeline
Associate Leader
Tesla
02.2025 - 05.2026Read More
Inspection Technician
Freedom Forever
10.2023 - 01.2025Read More
Roof Lead
Titan Solar Power
01.2020 - 04.2023Read More
UEI College
Electrical Technician from Electrical
Read More