Peter Turvey
Brisbane,Australia
Summary
Proactive and adaptable business professional transitioning into international trade and logistics after 6+ years managing SME accounts, coordinating service delivery, and ensuring lifecycle documentation accuracy. Strong understanding of cross-border trade principles through formal study and practical business experience. Skilled in client communication, issue resolution, internal coordination, and CRM documentation. Currently completing Incoterms 2020 certification. Highly motivated to support export operations across the APAC region
Overview
9
9
years of professional experience
Work History
Business Specialist/Business Development Executive/Key Account Manager
Yes Optus/OBC
Brisbane, Australia
11.2017 - Current
- Coordinated end-to-end onboarding and service setup for SME clients, mirroring export admin workflows (e.g., quoting, contract documentation, milestone tracking).
- Liaised with internal operations and tech teams to troubleshoot service issues, with experience transferable to coordinating between logistics, warehouse, and freight partners.
- Maintained CRM data integrity, tracked pipeline performance, and reported on client lifecycle status.
- Trained junior staff in process compliance, documentation handling, and service standards foundational to logistics SOPs.
- Developed long-term relationships with multicultural clients, including Asia-facing businesses, ensuring cross-cultural communication precision.
Brand Ambassador
Retail Safari
Greater Brisbane Region, Australia
07.2016 - 06.2018
- Led in-store promotional campaigns, clearly communicating product benefits to customers, and built cultural sensitivity and regional brand awareness.
- Supported team coordination, peak-period task handling, and reporting echoing logistics-style workflow under time pressure.
Sales
Oasis Health Club
Mt Gravatt, Australia
01.2016 - 09.2017
- Managed front-desk coordination, membership onboarding, POS administration, and client inquiries all of which support back-office logistics skills like data entry, appointment scheduling, and customer tracking.
- Assisted in marketing rollouts and member retention strategies.
Education
Incoterms 2020 Certificate -
ICC Academy
07-2025
International Logistics Course -
LinkedIn Learning
06-2025
Bachelor of International Business - Asian Business
Griffith University
Brisbane, QLD01.2022
Secondary School Certificate -
Brisbane City High School
Brisbane01.2015
Skills
Cross-functional Coordination
Asia Market Communication
CRM & Internal Reporting
Client Onboarding & Admin
Order Lifecycle Management
B2B Account Support
Service Delivery Logistics
References
References available upon request.
Timeline
Business Specialist/Business Development Executive/Key Account Manager
Yes Optus/OBC
11.2017 - Current
Brand Ambassador
Retail Safari
07.2016 - 06.2018
Sales
Oasis Health Club
01.2016 - 09.2017
Incoterms 2020 Certificate -
ICC Academy
International Logistics Course -
LinkedIn Learning
Bachelor of International Business - Asian Business
Griffith University
Secondary School Certificate -
Brisbane City High School
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