Peter Ulc

Seasoned technical Project Manager and Business Analyst with an international background and 10+ years of experience bridging gaps between customer pain points and technology across diverse industries and geographies. Throughout all roles and projects, cultivated an analytical and customer-centric mindset, ensuring complex requirements were understood and met with pragmatic solutions, exceptional communication and coordination across internal and external teams, and world-class customer service.

• Won internal team's "Project of the Year" award, restoring a broken relationship with Fortune 100 client, realizing $200k+ in cost savings over prior year, and playing an influential role in securing system upgrade the following year, generating over $1.5M in new revenue.
• Chaired 15-person wellness committee for a 200+ person office, overseeing an annual budget of $14k and promoting a healthy office culture that improved employee morale and engagement through creative, fun events and activities.
• Built an internal reporting tool built on MS Access that enabled Pre-sales and Project Managers to streamline the costing and scoping of HR software implementations, vastly improving the transparency, efficiency, and accuracy of project resource planning.
• Coordinated with developers and designers to manage the redesign and launch of new company website, resulting in over 200 qualified leads in 2 years and boosting organic traffic by 20% YOY since.
• Elected VP of Membership at Toastmasters International club; planning meetings and competitions, and recruiting new members to double club size and maintain distinguished club status.