Peter Urquhart

Funeral Arranger/Digital Archivist

Mount Tamalpais Mortuary

San Rafael, California

03.2013 - 06.2025

Assisted with the selection of caskets, urns, burial vaults, flowers, clothing and other items needed for a service or memorial.
Organized and maintained appointment calendar for families seeking funeral services.
Ensured all documents were completed accurately prior to submitting them to the appropriate agencies.
Coordinated logistics with cemetery personnel regarding grave sites, crypts and mausoleums.
Collaborated with colleagues on various tasks related to funeral arrangements or memorial services.
Attended seminars or training sessions to stay up-to-date on industry trends or best practices.
Provided guidance to families on available options for burials, cremations and memorial services.
Prepared detailed contracts outlining costs associated with funerals and other related services.
Handled financial transactions including collecting payments for services rendered.
Compiled information from family members to create meaningful eulogies.
Advised families about available grief counseling resources if needed.
Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and responding to emails from customers.
Managed inventory of supplies used in arranging funerals such as candles, prayer cards.
Educated customers about the importance of pre-planning their own funerals.
Drafted obituaries to be published in newspapers as requested by families.
Arranged funerals consistent with each family's heritage and religious beliefs.
Scheduled funeral services, coordinated burials and arranged cremations.
Conducted pre-need consultations to educate clients on available funeral plans.
Prepared death certificates and drafted obituaries.
Completed legal documentation and signed death certificates.
Completed and filed all necessary legal documentation quickly and accurately.
Obtained doctors' signatures on death certificate to complete insurance claim forms.
Created and maintained retrievable computer archives and databases.