Peter Vuong
Brooklyn
Summary
Dynamic and dependable professional with extensive experience at Qoobies Bagel & Deli, excelling in customer service and inventory management. Proven ability to enhance operational efficiency and resolve conflicts effectively. Strong problem-solving skills combined with a solid work ethic ensure high-quality outcomes in fast-paced environments. Bilingual in English and Teochew Chinese.
Overview
10
10
years of professional experience
Work History
Seasonal Worker
DSNY
Brooklyn
02.2026 - 03.2026
- Cleared walkways promptly after each storm, ensuring safe pedestrian movement throughout town.
- Removed snow from residential and commercial sidewalks, pathways, and driveways.
- Removed snow from driveways and walkways using shovels and snow blowers.
- Cleared ice from surfaces to ensure safe passage for pedestrians.
- Partnered with team members to execute snow removal tasks safely and effectively.
Manager in Charge
Qoobies Bagel & Deli
Staten Island
09.2025 - 03.2026
- Managed daily operations of the deli and bagel shop.
- Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
- Supervised staff to ensure quality customer service.
- Trained new employees on company policies and procedures.
- Monitored employee job performance, providing feedback and guidance.
- Resolved customer complaints swiftly, enhancing customer satisfaction and loyalty.
- Analyzed customer feedback to pinpoint specific areas for product and service enhancements.
- Maintained optimal inventory levels and ordered supplies to ensure uninterrupted operations.
- Collaborated with vendors to secure fresh ingredients for menu items.
- Partnered with vendors to negotiate contracts for services that met organizational needs.
- Identified opportunities for process improvements within the organization.
- Implemented safety protocols at the workplace in accordance with industry standards.
- Assisted in developing departmental budgets; monitored expenses against budget allocations.
Cashier Assistant Manager
Bread & Butter Market
Brooklyn
04.2022 - 06.2024
- Assisted in managing daily cash register operations and transactions.
- Processed payments from customers using various payment methods such as credit cards or cash.
- Handled customer inquiries and resolved issues, improving overall shopping experience.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Oversaw inventory levels and restocked shelves to ensure product availability for customers.
- Monitored sales trends to guide ordering decisions and optimize product displays.
- Identified potential theft risks within the store environment by monitoring suspicious activity.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Demolition Worker
Busco Construction LLC.
Brooklyn
03.2020 - 11.2022
- Executed controlled demolitions using precise techniques and equipment to maintain structural integrity.
- Demolished walls, floors, and other components of buildings using hand tools and power tools.
- Used correct equipment and techniques to demolish buildings smoothly and avoid damaging nearby structures.
- Removed hazardous materials following environmental safety guidelines.
- Coordinated demolition activities with team members to ensure smooth workflow and safety on site.
- Ensured compliance with safety regulations on all job sites.
- Inspected job sites to ensure compliance with safety regulations and protocols.
- Executed precise demolition plans at various job sites.
- Maintained tools and equipment for optimal performance and safety.
- Cleaned up worksites following completion of jobs in order to maintain a safe environment.
- Hauled out damaged materials and adhered to disposal processes to mitigate environmental hazards from chemicals.
- Loaded debris onto trucks for disposal or recycling.
- Directed traffic flow in close proximity to active work zones.
- Inspected sites before and after construction projects.
- Operated equipment with strong focus on safety and ground communication.
Apprentice
Busco Construction LLC.
Brooklyn
04.2016 - 02.2020
- Followed project plans and blueprints to meet specifications accurately.
- Supported experienced workers in executing complex construction techniques.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Operated various tools and equipment for building tasks.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Performed routine tasks such as measuring, cutting, and assembling materials.
- Conducted routine inspections of tools and equipment for maintenance needs.
- Learned safety protocols and best practices on job sites consistently.
- Worked closely with mentors to understand project objectives.
- Maintained organization, cleanliness, and safety in work areas.
- Completed assigned tasks on time, supporting project continuity.
- Used strong verbal and written communication skills to convey messages to others.
- Completed daily administrative tasks such as filing documents, recording data and processing paperwork.
- Learned and applied industry-specific software and tools for project management.
Education
Associate of Arts - Physical Education
Brooklyn College
Brooklyn, New York01-2013
High School Diploma -
New Utrecht High School
New York, NY06-2009
Skills
- Customer service
- Inventory management
- Physical stamina
- Multitasking skills
- Time management
- Attention to detail
- Problem-solving
- Calm under pressure
- Dependable and hardworking
- Technical skills
- Team collaboration
- Collaborative and independent work
- Effective communication
- Strong work ethic
- Quick learner
- Patience in routine tasks
- Languages: English and Teochew Chinese
References
Sadem Awawdeh, Supervisor at Bread & Butter Market, 347.993.4825
Eric Chan, Concierge at Bensonhurst Center (Rehabilitation & Healthcare), 347.885.2698
Languages
English
Professional
Spanish
Limited
Teochew (Chinese)
Elementary
Timeline
Seasonal Worker
DSNY
02.2026 - 03.2026
Manager in Charge
Qoobies Bagel & Deli
09.2025 - 03.2026
Cashier Assistant Manager
Bread & Butter Market
04.2022 - 06.2024
Demolition Worker
Busco Construction LLC.
03.2020 - 11.2022
Apprentice
Busco Construction LLC.
04.2016 - 02.2020
Associate of Arts - Physical Education
Brooklyn College
High School Diploma -
New Utrecht High School