Summary
Work History
Education
Skills
Software
Work Availability
Timeline
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Peter Wm. Bradley

Peter Wm. Bradley

Independence,OH

Summary

Friendly, Positive, Mature, Resourceful, and Talented Professional. Knowledgeable leader and dedicated problem solver brings many years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Work History

DSD Receiver

Meijer
  • Enhanced inventory accuracy by diligently monitoring incoming shipments and verifying product details.
  • Reduced discrepancies in stock levels by conducting regular audits and updating records accordingly.
  • Streamlined the receiving process for improved efficiency by implementing an organized system for unloading trucks.
  • Ensured proper storage of goods, maintaining a clean and well-organized warehouse environment.
  • Maintained strong vendor relationships through professional communication and timely resolution of issues.
  • Upheld safety standards within the warehouse, minimizing accidents and ensuring compliance with OSHA regulations.
  • Facilitated smooth operations by coordinating with sales, merchandising, and shipping departments regarding inventory availability and requirements.
  • Implemented loss prevention strategies, reducing instances of damaged or misplaced goods.
  • Achieved swift resolution of shipment discrepancies by promptly communicating concerns to vendors and following up until resolved.
  • Optimized storage space utilization by regularly reorganizing items according to size, weight, and frequency of use.
  • Contributed to a positive work atmosphere through open communication channels with coworkers and fostering a supportive environment that encouraged teamwork.
  • Participated in ongoing training opportunities to stay current on industry best practices related to receiving processes and procedures.
  • Efficiently managed time-sensitive tasks such as perishable item handling for reduced spoilage rates while adhering to health guidelines in storage conditions.

Customer Service Associate

Lowe's
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Assisted customers with product selection, increasing sales and promoting brand loyalty.
  • Maintained a clean and organized store environment, enhancing customer shopping experience.
  • Collaborated with team members to achieve monthly sales goals and drive overall store performance.
  • Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
  • Managed merchandise inventory levels, reducing stock shortages and optimizing product availability for customers.
  • Provided personalized recommendations to customers based on their needs, preferences, and budget constraints.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
  • Contributed to loss prevention efforts by monitoring suspicious activities and reporting incidents as needed.
  • Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
  • Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
  • Built strong rapport with clientele through consistent follow-up on inquiries or concerns that arose during interactions.
  • Participated in seasonal inventory audits to ensure accurate records of all merchandise within the store.
  • Coordinated with fellow associates to maintain adequate staffing levels during peak hours of operation.

REFERRAL OFFICE LIAISON

MetroHealth System
  • Improved patient satisfaction by efficiently managing appointment scheduling and coordinating follow-up care.
  • Streamlined the check-in process to reduce wait times for patients while maintaining accuracy in recordkeeping.
  • Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
  • Collaborated with interdisciplinary teams to ensure comprehensive care for each patient, improving overall health outcomes.
  • Increased efficiency of office operations through proper management of medical records and filing systems.
  • Managed high call volume, prioritizing urgent issues and directing calls appropriately for optimal resolution.
  • Provided exceptional customer service to build strong relationships with patients, leading to increased loyalty and return visits.
  • Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
  • Contributed to team efforts in achieving quality assurance benchmarks related to patient services processes.
  • Fostered a positive environment within the healthcare facility by actively participating in staff meetings and collaborating on continuous improvement initiatives.
  • Conducted pre-registration tasks including verifying insurance eligibility requirements were met before scheduled appointments.
  • Implemented effective time management strategies that allowed me to balance multiple responsibilities, resulting in improved productivity and patient satisfaction.
  • Used EPIC to schedule appointments.

Caregiver

Phillips Estate
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

P&C Licensed Sales Producer

Progressive Auto Insurance
  • Increased customer satisfaction by providing exceptional service and tailored insurance solutions.
  • Achieved sales targets consistently by identifying customer needs and offering suitable products and services.
  • Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
  • Collaborated with team members to develop innovative sales strategies for maximizing profitability.
  • Built long-term relationships with clients through consistent communication, trust-building, and professionalism.
  • Streamlined the sales process by utilizing technology tools for efficient data management and communication.
  • Educated clients on insurance policy options, enabling informed decision-making based on their unique needs.
  • Conducted thorough risk assessments to recommend appropriate coverage levels for each client''s specific situation.
  • Maintained a high level of industry knowledge through continuous professional development and training courses.

Senior Business System Consultant

P/K Westmore, Inc.
  • Streamlined business processes by identifying inefficiencies and implementing customized solutions.
  • Improved user experience through the development of intuitive interfaces, increasing overall satisfaction.
  • Developed strategic plans to align technology initiatives with business goals, fostering company growth.
  • Managed cross-functional teams to successfully implement large-scale projects within budget and ontime.
  • Spearheaded the integration of new technologies into existing systems, maximizing compatibility and efficiency.
  • Provided expert guidance in selecting appropriate software solutions for various business needs, ensuring optimal functionality.
  • Conducted training sessions for employees on newly implemented systems, enhancing their technical proficiency.
  • Boosted stakeholder confidence by effectively communicating project progress and addressing concerns promptly.
  • Delivered high-quality results under tight deadlines with effective time management skills and attention to detail.

Senior Systems Analyst

Bank of America
  • Enhanced system efficiency by optimizing software applications and introducing new technologies.
  • Reduced downtime for critical systems through proactive monitoring and timely troubleshooting.
  • Streamlined business processes by automating manual tasks, increasing productivity and reducing errors.
  • Collaborated with cross-functional teams to develop innovative solutions for complex problems.
  • Improved end-user satisfaction through consistent delivery of high-quality technical support and training.
  • Led successful system migrations, ensuring minimal disruption to business operations during transitions.
  • Conducted thorough requirements analysis to accurately define project scope and deliverables for stakeholders.
  • Developed comprehensive user documentation, enabling efficient knowledge transfer between team members and clients.
  • Championed continuous improvement initiatives, driving process optimization across multiple departments.

Education

Professional Certificate - Technical Writing

San Francisco State University
San Francisco

Bachelor of Science - Computer Science And Programming

University of The People
2026

Skills

  • Process Documentation
  • Spreadsheet Development
  • Database Entry
  • File Organization
  • Accounting Support
  • Microsoft Windows
  • Microsoft Applications (including Office 365)
  • Mail Merge Letter Campaigns

Software

Microsoft Windows

Microsoft Word

Microsoft Excel

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

DSD Receiver

Meijer

Customer Service Associate

Lowe's

REFERRAL OFFICE LIAISON

MetroHealth System

Caregiver

Phillips Estate

P&C Licensed Sales Producer

Progressive Auto Insurance

Senior Business System Consultant

P/K Westmore, Inc.

Senior Systems Analyst

Bank of America

Professional Certificate - Technical Writing

San Francisco State University

Bachelor of Science - Computer Science And Programming

University of The People

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Peter Wm. Bradley