Peter Wright

Implement and coach process.

Focused management on the customer experience and net to gross improvement.

Monthly calls using a monthly recap process and dashboard results.

Traveled to dealerships monthly, quarterly and bi-annual dependent on their progress.

Trained managers how to read financial statements and evaluate opportunities.

Annual forecast and budgeting for fixed operations23Kendall stores in Alaska, Oregon and Idaho.

Oversight of all fixed operations - 23 locations in Alaska, Oregon and Idaho.

Managed the Fixed Operations Corporate Department that included two parts specialists, two regional fixed managers, group technician recruiter and the offsite fixed operations BDC located in Boise Idaho.

Designed and implemented three off-site used car reconditioning centers.

Oversight of 12 dealership acquisitions for Fixed Operations Departments inclusive of the following manufacturers - Ford, GM Super Store, Toyota, Mercedes Benz, Audi,

Porsche, BMW, Volkswagen, DCJR, Subaru, Honda, Kia and Mazda.

Opened KD Tire and Accessories, a tire and wheel wholesale operation supporting all Kendall locations and outside accounts on the west coast. Designed, staffed and

opened Kendall's first KD Tire and Accessories retail facility in Anchorage Alaska in 2018.

Group DMS conversion from Reynolds to DealerTrack and back to Reynolds in 2018.

Implemented AutoPoint and X Time in all locations.

Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Developed and implemented strategies to increase sales and profitability.

Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Service advisor, ran team of five technicians (10 years).

Service manager, 24 technicians, 4 advisors (5 years).

General manager, 18 sales people, F&I, accounting office (2 years).