Peter Yu
San Francisco,CA
Summary
Production Supervisor with over 30 years of technical experience in reprographics, production, and customer service. Successfully managing day-to-day challenges in a fast-paced environment. Able to communicate effectively with internal work groups, all levels of staff, and external clients. Able to interpret policies (e.g., fiscal management, data management, facilities) and implement accordingly. Manage professional relationships with all levels of staff and external clients to consistently ensure that we, as a team, are providing the highest level of client satisfaction through communication and responsiveness and a cando attitude. Performance-oriented manufacturing professional with demonstrated skills in enhancing workflows and resource utilization to achieve demanding client targets. Hardworking leader and analytical problem-solver with conscientious approach to tackling operations issues. Decisive leader and collaborative team-builder with good planning and multitasking abilities.
Overview
33
33
years of professional experience
Work History
Production Supervisor
UCSF
08.2023 - Current
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards
- .Supervise ongoing daily production phases from order intake through final delivery to customer.
- Resolved issues quickly to maintain productivity goals.
- Mentor team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Manage internal operational standards and productivity targets.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Evaluate employee performance regularly against established benchmarks for ongoing personnel development.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
- Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.
- Reviewed customer feedback and developed strategies to improve product quality.
- Managed budgetary constraints effectively by controlling labor costs, optimizing resource utilization, and making strategic spending decisions.
- Maintains departmental and operational reports, critical daily operation, and ad-hoc reports for analysis.
- Monthly financial reconciliation and reporting, including supplier invoice reconciliationand payment, employee reimbursements, BearBuy approver
- Developed and maintain strong relationships with vendors to negotiate pricing, secure timely deliveries, and maintain supply chain stability.
- Collaborate with internal teams to streamline operations across materials handling, production, and shipping.
- Manage team of 2-3 production associates, overseeing productive production processes and meeting all deadlines.
- Provide additional coverage as needed.
Principal Reprographics Technician
UCSF Campus Life Services
01.2020 - 07.2023
- Acting interim Production Supervisor
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Weekly verification on UCOP Redwood statements
- Nameplates - From quote through final install
- Basic typesetting and proof submission
- Perform buyouts of incoming projects that requires special pricing from outside UCSF vendors
- Daily review of production workload, and distribution of assignments to staff of 2
- Monthly review, reconciliation, maintenance, and purge of aging quotes performed for department database
- Responsible for monthly inventory verification and accrual reporting to Finance
- Procurement of production materials and supplies utilizing the BearBuy application
- Review, confirm, perform match exceptions, and approve vendor invoices utilizing the BearBuy application
- Reconcile of cash/check deposits
- Participate in the training of new hires and cross training of team members
- Established guidelines and processes for client mail retrieval and scanning
- Alternate coverage for printing, finishing, client job retrieval and deliveries
- Alternate for multi campus coverage including UC Law SF, Mission Bay, and Parnassus
- Alternate forklift operator (Certification obtained 2021).
Reprographics Technician
UCSF Campus Life Services
01.2005 - 01.2020
- Provide exceptional customer service to UC Hastings faculty, students, and staff
- Handle client photocopy and print orders
- Maintain all 100+ HP and Xerox printers and copiers for all 3 UC Hasting buildings, involving restocking paper, changing out ink cartridges, monthly inspections, and proper cleaning of all machines
- Handle cash register, process credit card payments, and balance register daily
- Assist in the UCSF Print Management Program (PMP)
- Monthly inventory reconciliation and ordering of supplies
- Work with service technicians to coordinate service calls
- Assist in deliveries and off-site projects as needed.
Production Manager
Copy Central
01.1994 - 01.2005
Production Coordinator
Business Services Network
01.1991 - 01.1994
Education
Project Management, Communication, refresher skills for Excel, and Adobe -
UCSF Learning Portal
12.2020
Courses in Drafting and Architecture -
City College of San Francisco
12.1989
Skills
- Xerox D125, Iridesse 120 and Versant 180
- HP T2300 Plotter
- Oce CW500 Plotter
- Rhino HD-700 Book Puncher - Coil and Comb
- GBC Velobind System 3 Pro
- Powis Fastback 20 Tape Binder
- Duplo DBM-150 Saddle Stitching
- Duplo DF-1200 Folder
- DRYTAC PRO-330 Laminator
- PRISM Industrial Cutter
- Class I and III Forklift Operator Certifications
Programsandapplications
- Microsoft Office Outlook, Word, Excel and Access
- Adobe InDesign and Acrobat
- Filemaker Pro
- Powerpoint
- Zoom
- UCSF applications: BearBuy, MyExpense, HBS, Docusign, and Peoplesoft.
Timeline
Production Supervisor
UCSF
08.2023 - Current
Principal Reprographics Technician
UCSF Campus Life Services
01.2020 - 07.2023
Reprographics Technician
UCSF Campus Life Services
01.2005 - 01.2020
Production Manager
Copy Central
01.1994 - 01.2005
Production Coordinator
Business Services Network
01.1991 - 01.1994
Project Management, Communication, refresher skills for Excel, and Adobe -
UCSF Learning Portal
Courses in Drafting and Architecture -
City College of San Francisco
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