PETER A. VARGAS

• Enhanced departmental efficiency by coordinating activities with lab and hospital services.
• Monitored laboratory logistics services to ensure alignment with enterprise-wide goals.
• Led NYP/Quest Diagnostics relationship, ensuring high quality and service standards.
• Oversaw staff scheduling and compliance with medical center and regulatory guidelines.
• Conducted training sessions for new staff, enhancing operational effectiveness and knowledge.
• Managed budget allocations, adjusting spending based on monthly performance variances.
• Led cross-functional teams in executing strategic initiatives and project management tasks.
• Analyzed performance metrics to identify trends and drive data-informed decisions.
• Implemented best practices for resource allocation, optimizing workforce productivity.

• Lead and manage the day-to-day operations of the laboratory, including staff supervision, budget management, and facility maintenance
• Ensure that the laboratory operates in compliance with all relevant regulations and standards, including safety, quality control, and accreditation requirements
• Develop and implement policies and procedures to enhance efficiency and effectiveness
• Maintain accurate and up-to-date records of laboratory activities and performance
• Represent the laboratory to external stakeholders, including funding agencies and regulatory bodies

• Assist in managing laboratory workflow and ensuring timely test results.
• Work with the Lab Quality Manager to implement and maintain quality control procedures to meet industry and regulatory standards.
• Monitor equipment maintenance, calibration, and troubleshooting to minimize downtime.
• Ensure compliance with safety, hygiene, and biosafety protocols.
• Participates in regulatory audits and inspections.
• Ensure the effectiveness of corrective action plans.
• Maintain accurate documentation for quality assurance and compliance purposes.
• Ensure emergency preparedness (staff adequacy, supplies and continuity of operations.)

• Achieved operational efficiency through coordination of staff, finances, and materials.
• Formulated outreach policies, ensuring progress towards established laboratory goals.
• Managed departmental budget, adjusting spending based on monthly variance analysis.
• Ensured regulatory compliance with EPA, OSHA, and accrediting organizations.
• Directed morgue operations, overseeing daily administration and staff management.
• Provided leadership to staff, enhancing customer service and technical quality.
• Coordinated dispatching of 10 drivers to accomplish daily delivery requirements.

• Increased brand visibility through innovative marketing and sales campaigns.
• Developed brand strategy and metrics for performance tracking.
• Consulted on business plans and sales strategies to drive growth.
• Created annual marketing programs aligned with business objectives.
• Evaluated target markets, proposing effective marketing strategies based on research.
• Enhanced client communications to foster long-term relationships and engagement.
• Generated 40% increase in sales through dynamic marketing.

• Enhanced customer service quality through effective leadership and staff support.
• Optimized resource utilization to meet diverse customer needs and expectations.
• Established performance standards, ensuring compliance with customer service expectations.
• Implemented operational controls to deliver high-quality, cost-effective services.
• Resolved issues promptly by maintaining effective complaint response procedures.
• Monitored incident reports, providing findings to relevant regulatory and accreditation bodies.
• Completed bi-weekly payroll for 50 employees.

• Increased client enrollment for NYU Laboratory Outreach Program through effective recruitment strategies.
• Revised departmental policies and procedures to enhance operational efficiency and compliance.
• Established new customer service area to improve client satisfaction and support.
• Updated outpatient lab requisitions to streamline processes and reduce errors.
• Contributed to Clinical Laboratory Process Improvement Team, driving operational enhancements.
• Facilitated communication between outpatient laboratory and private physician offices to resolve issues.
• Analyzed market trends and competitor strategies to identify growth opportunities.
• Mentored junior staff in best practices for business development and client relations.
• Streamlined processes for lead generation, resulting in increased client acquisition rates.

• Streamlined daily operations for Client Services and Clerical Staff.
• Developed and updated departmental policies and procedures for efficiency.
• Contributed to Clinical Laboratory Process Improvement Team initiatives.
• Implemented new production standards and quality assurance logs successfully.
• Facilitated communication between outpatient laboratory and private physician offices.
• Resolved issues for physicians, patients, and reference laboratories efficiently.
• Created and executed test scenarios/scripts for end-to-end testing.
• Constructed test database for successful Netlims LIS implementation.
• Collaborated in interface testing during Netlims LIS deployment.
• Completed bi-weekly payroll for 30 employees.

• Enhanced departmental policies and procedures for improved operational efficiency.
• Prepared laboratory for successful State and JCAHO inspections.
• Ensured quality control by implementing production standards and logs.
• Executed a Six Sigma project with Quest Diagnostics for process improvement.
• Resolved issues for specialty laboratories and private physicians efficiently.
• Developed comprehensive clinical laboratory test manual as a key resource.

• Ensured accurate patient specimen data entry into Cerner LIS system.
• Delivered specimens promptly to designated lab areas for timely analysis.
• Communicated patient results effectively to physician offices, enhancing operational efficiency.
• Resolved physician queries and issues, improving overall service delivery.
• Prepared specimens for shipment to specialized reference laboratories efficiently.
• Contributed to tracking system implementation for improved specimen management.