Peter Youssif
Torrance,US
Summary
IT expert with extensive expertise in IT infrastructure management, specializing in ERP systems and business analysis. Demonstrates proficiency in ERP administration, database management, and process improvement, with a focus on optimizing operational performance and enhancing data security. Aspires to leverage cloud computing and business intelligence to drive strategic goals, utilizing a strong foundation in leadership and project management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sr. Business Systems Analyst
Nissin Foods
09.2023 - Current
- Act as key liaison between Operations stakeholders and IT leveraging Microsoft Business Central ERP.
- Identify and validate the business needs and requirements by mapping out current-state, and identifying gaps (process, data capture, and/or technology).
- Recommend solutions to close gaps and implement operational efficiency “quick-wins.”
- Designs optimal data architecture to support the business needs and requirements by initiating and managing new projects, discovery, and mock-up for each stage of ERP process.
- Formulated MS SQL queries to uncover discrepancies.
- Designed comprehensive Power BI data reports.
- Revisit all data tables, propose change requirements and evaluate impact to all cross-functional partners.
- Perform User Acceptance Testing (UAT) and ensure Quality Assurance and Quality Control.
- Leverage IT and BI counterparts to support/sustain the business needs & requirements by partnering with outsourced IT vendor to develop ERP.
- Migrate test changes to production using established change control policies.
- Knowledge of EDI platform as it pertains to ERP sales order and outbound document automation.
- J-SOX, ITIL, and Internal Compliance Control evidence collection and administration in ongoing, monthly, and annual collections.Manage EDI platform integration with ERP for sales order automation. Oversee J-SOX, ITIL, and compliance control evidence collection.
- Foster partnerships between stakeholders, driving ERP enhancements. Facilitate change management, ensuring smooth transitions and user adoption.
- Lead User Acceptance Testing and change management initiatives, driving successful ERP enhancements and user adoption
- Spearhead ERP optimization, bridging Operations and IT. Map processes, identify gaps, and implement efficiency solutions. Lead UAT and change management initiatives.
- Design data architecture to support business needs. Initiate and manage new projects, creating mock-ups for each ERP stage. Propose impactful changes across functions.
- Drive ERP enhancements through stakeholder partnerships. Oversee EDI platform integration for sales order automation. Ensure smooth transitions and user
- Optimize ERP systems, bridging Operations and IT. Map processes, identify gaps, and implement efficiency solutions. Lead UAT and change management initiatives.
MIS Manager
Sanita Consumer products
06.2006 - 08.2023
- Responsible for overseeing an organization's entire information technology infrastructure, including hardware, software, networks, and data security, by planning, implementing, and managing computer systems to meet business needs, while leading and coordinating the IT team to ensure efficient operations and alignment with strategic goals
- User and server security management leveraging both on-premises Active Directory and Azure Active Directory.
- Design and review CNC Systems Administration which includes user and application security, user account (profile), set up, user groups (roles), task relationship (menu) and task management (menu items).
- Optimized Oracle JDE ERP system, enhancing user security, application performance, and system auditing for improved operational efficiency
- Formulated MS SQL queries to uncover discrepancies.
- Designed comprehensive Power BI data reports.
- Building and developing changes to the business application (package builds).
- Implement basic system auditing and performance tuning tasks.
- Review the business users requirements, gathered by IS team, and approve for execution as per the company’s policy and standards.
- Troubleshoot and resolve any error or bug occurred in the JDE application.
- Review and confirm the requested deliverables/applications prepared by the development team in order to be implemented by concerned users.
- Communicate the relevant system information and status to concerned stakeholders in order to take corrective actions effectively and efficiently.
- Review the implementation of new applications/modifications/tasks assigned to MIS team to ensure that all requirements have been applied while maintaining the company’s standards and polices.
- Set the guidelines and system procedures for users to implement new modules, modifications and software.
- Conduct research, reviews, tests and/or evaluations of potential new systems or enhancements in a timely manner.
- Monitor servers’ performance and take a random backup and restore to check the backup process’ efficiency.
- Identify needed resources and assign individual responsibilities to the project team based on project scope and plan.
- Minimizing risks by studying the internal and external factors that might affect the system/project and provide proactive initiatives to avoid system/project failure.
- Stay abreast with new emerging technologies and propose new potential solutions for business improvement.
- Provides neutral and objective reference points for appraisals, performance reviews and counselling
- Enables organization to structure and manage roles in a uniform way Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval
- I was charged to implement below Modules
- Inventory
- Purchasing
- Sales
- Account Payable
- Account Receivable
- Sales Force Project “Palm “
- Production Cycle
- E-commerce
- Streamlined IT processes, reducing system downtime and boosting operational efficiency. Managed cross-functional teams to deliver projects on time and within budget.
- Pioneered adoption of cloud-based solutions, improving data accessibility and collaboration. Developed custom analytics tools for actionable business insights.
- Spearheaded digital transformation initiatives, positioning the company for future growth. Anticipated technological trends, ensuring long-term competitiveness.
- Stayed at the forefront of emerging technologies, proposing innovative solutions to drive business growth
- Pioneered performance tuning strategies and system auditing protocols, driving substantial improvements in JDE application stability and responsiveness
- Led cross-functional teams in implementing new modules and modifications, ensuring alignment with company standards and achieving key business objectives
- Fostered seamless communication with stakeholders, facilitating swift issue resolution and ensuring optimal system
- Facilitated cross-functional communication, ensuring stakeholders were informed of system status for swift, effective problem resolution.
- Conducted research on emerging technologies, proposing innovative solutions to drive business improvement and maintain competitive edge.
- Led implementation of new applications and modifications, ensuring alignment with company standards and achieving key business
- Fostered cross-functional teamwork, providing consultancy to MIS team and communicating system status to stakeholders for effective problem resolution.
- Developed proactive risk mitigation strategies, analyzing internal and external factors to safeguard system integrity and ensure project success.
- Led proactive risk mitigation strategies, analyzing internal and external factors to safeguard system integrity
- Researched emerging technologies, proposing innovative solutions for business improvement and staying ahead of industry trends
IT Coordinator
Hilton Taba
01.2006 - 06.2006
- Managed IT infrastructure, resolved technical issues, and supported users efficiently.
- Installed and configured hardware/software, ensuring optimal system performance.
- Monitored network access, enhancing data security and system reliability.
- Coordinated equipment purchases and software updates, streamlining operations.
- Facilitated communication between users and IT teams, improving service delivery.
Education
Bachelors - Business Administration
Helwan University
Skills
- ERP Administration,
- Business Analysis,
- Project Management,
- Data Management,
- IT Infrastructure, System Architecture, Software Development,
- Database Management,
- Cloud Computing,
- Cybersecurity,
- Strategic Planning,
- Leadership,
- Process Improvement,
- Financial Analysis, AP/AR
- Supply Chain, Risk Management, Compliance,
- Agile,
- DevOps, Business Intelligence,
- Vendor Management,
- Systems Integration,
- Data Visualization,
- User Experience Design,
- MS SQL
- Power BI
- Azure, AD, Network Security, IT Strategy, Technical Writing, Data Migration, Troubleshooting, Stakeholder Engagement, Change Control
- On premise to SaaS mitigation
Certification
- CCNA - Cisco
- MCP - Microsoft
- Azure 104 - Microsoft
Languages
English (Highly proficient)
Arabic (Native)
Timeline
Sr. Business Systems Analyst
Nissin Foods
09.2023 - Current
MIS Manager
Sanita Consumer products
06.2006 - 08.2023
IT Coordinator
Hilton Taba
01.2006 - 06.2006
Bachelors - Business Administration
Helwan University
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