Peter Bond
3107 11th St NW, Albuquerque,NM
Summary
Dynamic leader at Specialized Bicycle Components Inc. with a strong focus on P&L management and customer relationship management. Recognized for consistently achieving key performance metrics across the organization, driving market growth, and enhancing operational efficiencies. Proven track record of increasing revenue through strategic business planning aligned with client needs and effective product assortment.
Overview
10
10
years of professional experience
Work History
General Manager
Specialized Bicycle Components Inc.
Albuquerque, NM
06.2022 - Current
- Set the benchmark in key performance metric leadership across markets company wide.
- Reviewed profit and loss statements regularly to assess financial performance of the business.
- Evaluated sales data to determine goal accomplishment levels.
- Enhanced operations by transforming business into a premium and exclusive model.
- Built and maintained loyal, long-term customer relationships through professional service.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coordinated employee work hours, pay adjustments, bonuses, deductions and payroll records for accuracy.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Developed comprehensive strategies to meet corporate targets.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Store Manager
High Desert Bicycles Inc
Albuquerque, NM
05.2020 - 06.2022
- Completed opening, closing, and shift change functions to maintain operational standards.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Balanced daily sales effectively, ensuring accuracy in financial records.
- Regularly maintained displays and store signs.
- Demonstrated exceptional issue resolution ability to enhance client relationships.
- Developed strategies to maximize sales and profitability.
- Delegated work to staff, setting priorities and goals.
- Oversaw employee performance, pinpointing gaps needing attention.
Assistant Manager
Gearing Up Bicycle Shop
Taos, NM
01.2015 - 12.2019
- Analyzed business performance data and forecasted business results for upper management.
- Performed opening, closing, and shift transition tasks to ensure consistent daily operations.
- Implemented systems to assess customer satisfaction levels.
- Negotiated with vendors to secure favorable terms and pricing.
- Mediated employee disputes effectively.
Sales Associate
Bicycle Heaven
San Antonio, TX
11.2017 - 05.2019
- Maintained up-to-date knowledge of store merchandise and policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
GED -
University of New Mexico, Taos, NM, US
Taos, NM05-2017
Skills
- Sales Metrics Assessment
- P&L management
- KPI-Driven Market Leadership
- Operational efficiency
- Inventory management
- Strategic Business Planning
- Customer relationship management
- Merchandising Presentation Skills
- Collaborative Team Development
- Market growth
Timeline
General Manager
Specialized Bicycle Components Inc.
06.2022 - Current
Store Manager
High Desert Bicycles Inc
05.2020 - 06.2022
Sales Associate
Bicycle Heaven
11.2017 - 05.2019
Assistant Manager
Gearing Up Bicycle Shop
01.2015 - 12.2019
GED -
University of New Mexico, Taos, NM, US
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