Peter D. Bustos
Equipment Rental Professional
Albuquerque,NM
Work Preference
Timeline
Service Writer
Total Equipment- Bobcat of Albuquerque
01.2025 - 10.2025
Rental Manager
Bobcat of the Rockies
03.2021 - 07.2024
Inside Sales Coordinator
H & E Equipment Services
07.2017 - 03.2020
Rental Manager
Titan Machinery
08.2016 - 07.2017
The University of New Mexico
Work History
Service Writer
Total Equipment- Bobcat of Albuquerque
01.2025 - 10.2025
- Assisted customers with service requests and inquiries
- Documented customer information and service history accurately
- Coordinated service appointments to optimize workflow efficiency
- Supported technicians by preparing necessary tools and parts
Rental Manager
Bobcat of the Rockies
03.2021 - 07.2024
- Managed rental agreements and ensured compliance with company policies and procedures.
- Maintained accurate records of rental transactions and payments.
Inside Sales Coordinator
H & E Equipment Services
07.2017 - 03.2020
- Managed customer inquiries, ensuring timely responses and satisfaction.
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Managed the processing of sales orders, ensuring accuracy and timeliness from placement to delivery.
- Contributed to increased sales revenue by identifying upselling opportunities during client interactions.
Rental Manager
Titan Machinery
08.2016 - 07.2017
- Managed rental agreements and ensured compliance with company policies.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Maintained accurate records of rental transactions and payments.
Overview
27
27
Construction Equipment Rental and Supply Sales Experience
Education
The University of New Mexico
Albuquerque, NMSkills
- Sales transactions
- Warranty administration
- Order preparation
- Customer service expertise
- Warranty processing
- Communicating with clients
- Work order processing
- Customer relations
- Computer skills
- Product knowledge
- Remote office availability
- Direct sales
- Policies and procedures adherence
- Teamwork
- Problem-solving skills
- Time management
- Attention to detail
- Calm and professional under pressure
- Decision-making
- Teamwork skills
Summary
Professional service industry expert, ready to excel in fast-paced environment. Known for improving customer relations and streamlining service processes, leading to increased team productivity. Reliable and adaptable, recognized for fostering team collaboration and achieving goals. Skilled in diagnostics, customer communication, and time management.
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs