Well-qualified Airport Operations Supervisor successful handling airport operations and building projects. Knowledgeable about safety, security and regulatory concerns. Offering 7 years of progressive experience in aviation industry.
Overview
10
10
years of professional experience
Work History
Airport Operations/Customer Service Supervisor
TBI Airport Management
Atlanta, GA
2019.09 - Current
Worked with tenants and individual departments such as traffic control and customs to keep operations smooth and efficient.
Led daily operational, safety and security meetings to maintain optimal controls.
Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations.
Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
Conducted departure and arrival briefings.
Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
Completed bi-weekly payroll for 23 employees
Security Event Management Officer
Contemporary Services Corporation.
Orlando, FL
2016.08 - 2019.04
Held stakeouts and performed undercover observation activities.
Conducted surveillance to detect suspicious activity.
Responded to emergency calls relayed from dispatchers or supervisors and communicated situation details to other officers.
Coordinated operations with other emergency service groups.
Reported safety and fire hazards observed on routine patrols and during inspections.
Provided escort services to political leaders, important individuals, and businesses according to needs.
Learned new skills and applied to daily tasks to improve efficiency and productivity by95 % performance.
Employment Specialist
Lutheran Services Florida
Orlando, FL
2015.08 - 2017.11
Matched clients to open positions based on skills and work requirements.
Prepared and analyzed reports pertaining to employee turnover, recruitment, compensation, employee relations, and unemployment.
Marketed individual skills, abilities, and interests to develop potential employment opportunities and secure community employment.
Recognized client employment barriers and devised strategies to resolve them.
Maintained records of consumer employment activity such as potential and current employers
Planned and launched large-scale events that boosted employee participation by 97%
Facility Manager
Western Michigan University
Kalamazoo, MI
2012.06 - 2014.08
Led facility management staff and consultants in producing business plans that focused on facility operations.
Evaluated facility operations and personnel for safety and health regulations compliance.
Conducted inspections of facility grounds, external structure, systems, and equipment.
Maintained lost and found and unclaimed property, disposing and donating items unclaimed for long periods.
Ordered, maintained, and distributed supplies and inventory.
Led facility management staff and consultants in producing business plan that focused on facility operations
Evaluated facility operations and personnel for safety and health regulations compliance
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances
Supervised staff of 17 in day-to-day activities
Education
Master of Arts - International Development Administrations
Western Michigan University
Kalamazoo, MI
08.2014
Bachelor of Science - Airport Management
Western Michigan University
Kalamazoo, MI
12.2011
Skills
Operating procedure updates
Special Event Planning
Maintenance scheduling
Emergency Response
Program oversight
Aircraft emergency protocols
Flight log updates
Data Entry
Aircraft operations procedures
Airfield safety expertise
Organization and Time Management
Cultural Awareness
Team building
Problem-Solving
Languages
Arabic
Native or Bilingual
Timeline
Airport Operations/Customer Service Supervisor
TBI Airport Management
2019.09 - Current
Security Event Management Officer
Contemporary Services Corporation.
2016.08 - 2019.04
Employment Specialist
Lutheran Services Florida
2015.08 - 2017.11
Facility Manager
Western Michigan University
2012.06 - 2014.08
Master of Arts - International Development Administrations
Western Michigan University
Bachelor of Science - Airport Management
Western Michigan University
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