Peter Epro
Moosup,Connecticut
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining the highest standard of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate
Cloud Nine Shoppe
09.2022 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Help customers locate products and decide the best option for their individual needs.
- Build relationships with customers to encourage repeat business.
- Prepare merchandise for sales floor by pricing or tagging.
- Increased customer engagement through social media.
- Monitor online presence of company's brand to engage with users and strengthen customer relationships.
Plant Specialist
Sage Home Collections
10.2021 - Current
- Manage inventory control, cash control, and store opening and closing procedures.
- Hired on from school internship
- Apply various pest treatments and preventatives
- Advise customers on different plants and the ideal choice for their space
- Monitor watering times, soil conditions, and plant positions and make adjustments accordingly.
- Set-up & work handmade markets throughout Massachusetts. Each display is tailored to the event's audience or theme.
- Unload plants and nursery items from delivery trucks.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Crew Trainer
Mcdonald’s
12.2019 - 01.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Received Crew Leadership Award in 2021.
Crew Member
Mcdonald’s
07.2018 - 01.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register and processed various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
Education
High School Diploma -
Leominster Center For Excellence
Leominster, MA06.2022
Skills
- Customer Interaction
- Money handling
- Organization
- Verbal and Written Communication
- Problem Solving
- Speaking Clearly
- Multitasking Strengths
- Positive Attitude
- Reading Comprehension Skills
- Cleaning Techniques
- Restock Shelves
- Inventory Control Procedures
- Online Systems
- Retail Store Operations
- Credit and Cash Transactions
- Product Recommendations
- Remote Learning
Timeline
Sales Associate
Cloud Nine Shoppe
09.2022 - Current
Plant Specialist
Sage Home Collections
10.2021 - Current
Crew Trainer
Mcdonald’s
12.2019 - 01.2022
Crew Member
Mcdonald’s
07.2018 - 01.2022
High School Diploma -
Leominster Center For Excellence
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