Client Director-Global Healthcare and Life Science
Gartner
Minneapolis, MN
01.2018 - Current
Responsible for directing account strategy for Global 500 Healthcare Payer, Provide and Life Science clients.
Develop detailed understanding of client's business strategy, goals, drivers and initiatives and translating into Gartner selling opportunities
Serve as primary business contact for C-Level and Senior IT Leadership ensuring ongoing satisfaction, and consistently providing excellent customer service to accounts.
Represent client needs and goals to ensure quality delivery, effectively building trusted relationships to encourage new and repeat business opportunities.
Understand and articulate Garter's support for key technology topics such as Digital Transformation, Cyber Security, Cloud Computing, Data & Analytics, Customer Experience
Consistent over quota performer-Winners Circle 2013, 2014, 2016 and 2018.
Closed over $3,100,000 in research and advisory services, earning position as Top Performer.
Client Executive-Strategic Accounts
Gartner
Minneapolis, MN
01.2016 - 12.2017
Responsible for directing strategy for Global Medical Device Manufactures, including driving and coordinating executed selling and relationship activities
Developed detailed understanding of Medical Device clients business strategy, drivers, goals and initiatives and translating into Gartner selling opportunities
Established and maintained C-level relationships to become trusted advisor
Manage forecast accuracy on monthly/quarterly/annual basis
Increased sales by 100%
Promoted to Client Director based upon consistent account growth and performance
Senior Account Executive-Major Accounts
Gartner
Minneapolis, MN
01.2013 - 12.2015
Responsible for account management of Large Public Utilities, Financial, Insurance and Distribution clients with an outcome of account growth, increased customer satisfaction and retention
Responsible for account planning and territory management
Managed forecast accuracy on a monthly, quarterly, annual basis
Grew business on average 20% per year
Consistently overachieved quota and promoted to Client Executive
Account Executive-Major Accounts
Gartner
Minneapolis, MN
01.2011 - 12.2013
Built and strengthened relationships with new and existing accounts to drive revenue growth
Responsible for account planning and territory management
Consistently overachieved quota and was promoted to Senior Account Executive
Account Executive-Burton Specialist
Gartner
Minneapolis, MN
06.2009 - 12.2010
Responsible for driving sales growth of Burton product line through the Gartner large account sales channel
Developed relationships and trained Gartner sales associates in Burton value proposition and positioned Burton for inclusion in enterprise sales pursuits
Presented to clients and closed Burton service agreements in conjunction with internal sales associates
Exceeded quota and promoted to Sales Executive-Major Accounts
Account Executive-Burton Division
Gartner
Minneapolis, MN
10.2008 - 05.2009
Responsible for consulting with senior IT Leadership to develop and implement effective enterprise-wide strategy for acquisition of Burton Group products and services in the Midwest region
Serve as primary business contact for clients in Midwest, ensuring ongoing satisfaction, and consistently providing excellent customer service to accounts.
Consistent over quota performer
Negotiated $1Million security consulting deal-largest in Burton history
Promoted to Burton Specialist
Education
Bachelor of Science - Accounting
University Of Notre Dame
Notre Dame, IN
09.1975 - 05.1979
Timeline
Client Director-Global Healthcare and Life Science