Dynamic sales leader with over 20 years of expertise in the automotive coatings industry, notably with Sherwin-Williams Automotive Finishes. Spearheaded a team to exceed sales goals through strategic planning and effective communication, mastering Salesforce and HubSpot CRMs. Excelled in business development and fostering team collaboration, significantly enhancing market presence and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Senior District Sales Manager
North East Paint Group (NAPA)
06.2023 - Current
Experienced sales leader in automotive coatings, working in the NY, NJ, and PA Metro areas for over 20 years. Currently responsible for managing a 5 person sales team servicing that market through multiple retail location.
Developed strong relationships with key accounts, resulting in increased customer loyalty and repeat business.
Organized quarterly reviews of individual performance within the district team, identifying areas of strengths and weaknesses while setting actionable goals for improvement.
Led a high-performing sales team, providing mentorship and guidance to ensure consistent achievement of sales targets.
Negotiated contracts with key clients, securing long-term partnerships that contributed to overall company growth.
Created and executed territory plans to maximize sales potential and customer satisfaction.
Cultivated long-term partnerships with vendors to secure favorable pricing and protected sales territories.
Responsible for building a sales playbook and developing a cohesive sales team through motivation, education, and product knowledge while implementing HubSpot as the preferred CRM tool.
Territory Manager
Sherwin-Williams Automotive Finishes
06.2006 - 06.2023
Executed day-to-day sales operations in the highly competitive NY/NJ/PA metro markets, driving growth and maintaining relationships with the largest distributors in the Northeast by exceeding annual sales goals and service targets in excess of $3.5M.
Provided on-site training and coaching for technicians and other client-related staff.
Developed strong relationships with key account decision-makers, fostering trust and loyalty in the assigned territory.
Addressed customer complaints promptly and professionally, while adhering to company policies and procedures.
Conducted comprehensive territory analyses to identify under-served areas and opportunities for expansion, leading to strategic realignment of sales efforts.
Facilitated cross-functional team collaboration to address complex client needs, coordinating with product development and customer service to deliver comprehensive solutions.
Owner / Operator
NY Motorcar Autobody
04.2001 - 06.2006
Managed all aspects of shop operations, including overseeing an 11 person team of body and paint technicians, customer service representatives, and administrative staff to ensure smooth and efficient day-to-day functions.
Developed and maintained budgets, monitored expenses, and ensured profitability by controlling costs, managing cash flow, and setting pricing strategies for services and repairs.
Coordinated with insurance companies to process claims, manage documentation, and ensure timely payments for services rendered.
Created accurate estimates using CCC One software for vehicle repairs and services based on industry standards, ensuring transparency and clear communication with customers.
Built and maintained strong customer relationships, providing high-quality service and addressing customer concerns, complaints, and special requests to ensure satisfaction and repeat business
Ensured all work complied with state and local regulations, including environmental, health, and safety standards.
Oversaw the quality of work performed, ensuring that repairs were completed to the highest standards, and conducted final inspections of vehicles before customer delivery.
Education
High School Diploma -
Escola Secunadaria
Lisbon, Portugal
06-1989
Skills
Master Automotive Refinisher with 20 years of hands on experience
Proficient in CCC One Auto Body Estimating Software
Certified in both Sherwin-Williams/DeBeer, PPG, BASF/Glasurit, Axalata/Spies-Hecker in both conventional solvent and water borne
Proficient in Salesforce and HubSpot CRM
Affiliations
Hobbyist musician
Maintenance director for local lake beach.
Boy Scouts of America, former Cub Master
Languages
Portuguese
Full Professional
English
Full Professional
Spanish
Full Professional
Timeline
Senior District Sales Manager
North East Paint Group (NAPA)
06.2023 - Current
Territory Manager
Sherwin-Williams Automotive Finishes
06.2006 - 06.2023
Owner / Operator
NY Motorcar Autobody
04.2001 - 06.2006
High School Diploma -
Escola Secunadaria
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