PETER R. HUVER
Haddon Heights,NJ
Summary
Qualifications / Core Competencies Summary Lean and Six Sigma (American Water Belt Certified) Project Management Business Development and Acquisition Integration Operating Software Expertise Extensive Relationship/Account Management Experience Cross Functional Issue Resolution Staff Level Performance Management Experience Staff Level Hiring/Recruiting Experience Coaching and Training Facilitation Team Building
Overview
25
25
years of professional experience
Work History
Project Manager Environmental Compliance
American Water Works Company
10.2019 - 10.2023
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Created system functionality and communications to ensure compliance deadlines were met.
- Acquisitions and merger compliance plan development system deadlines.
Process Excellence Manager
American Water
06.2013 - 10.2019
- Led American Water's Yellow Belt Program to engage and mentor employees throughout in Lean and Sigma problem solving methodology.
- Managed projects which utilized Lean Six tools and methods as well as DMAIC project management models.
- Lead projects by providing project planning, supervision, support and direction to project team to ensure business objectives were on target and within budget.
- Collaborated with project champions and project sponsors in developing scope, resource requirements, timelines and budget parameters.
- Ensured project teams followed company internal policies and practices, Lean Six Sigma and Project Management Office (PMO) governance processes.
Business Liaison
American Water Shared Services Center
11.2001 - 06.2013
- Fostered and maintained the working relationship between AW’s Shared Services Center and AW’s operating water companies
- Transitioned functional accounting, accounts payable, cash management, human resources, payroll and fixed assets of five companies into one Shared Services Center
- Implementation activities included but were not limited to on- site visits, conference calls and face-to-face meetings with key personnel
- Forged a strong working relationship with key personnel within multiple companies under complex circumstances involving substantial changes throughout the organization
- Developed surveys, which measured customer satisfaction of the SSC and identified action plans in areas of concern
- Conducted regular on-site visits with AW operating company personnel
- Activities included, but were not limited to issue identification and resolution, and provided “spot training” to the end user for different software systems utilized by AW
- Implemented training materials related to software processes
- Utilized “Operating Scorecards” which established target-processing benchmarks for operating companies and facilitated coaching sessions with personnel within those companies, which were trending negatively
- Facilitated meetings and conference calls with cross-functional areas of the SSC and AW operating companies
- Agendas included, but were not limited to functional issues, acquisitions and process improvements
- Chaired process improvement sessions within the SSC where identified improvements were cross- functional
- Identified process improvements, both internally and externally and drove implementation
- Identified low or non-value added activities, both internally and externally and drove elimination
- Worked as a core member on the customer and shared business services/ business development integration team to deliver a standardized pricing model, a standardized acquisition questionnaire for the enterprise.
Account Executive
Bank of America
01.1999 - 01.2001
- Responsible for revenue generation via credit card processing and software sales for both retail and internet merchants
- Top revenue producer on a sales team of 11 people for the year 2000 with no prior industry experience
- Built a territory from infancy to over 100 accounts through innovative prospecting techniques and lead generation
- Presented, demonstrated and sold products to a wide variety of merchants on location
- Software Proficiencies
- SAP/Business Intelligence
- Minitab
- Microsoft Office Suite
- Lotus Notes
- Open Text
- JD Edwards
- ECIS Enterprise Software Solution (Customer Information System)
- Real Vision Imaging
Education
B.S - Marketing
The Pennsylvania State University
University Park, PaSkills
- Project Requirements
- Key Performance Indicators (KPIs)
- Quality Management Processes
- Change Management Process
- Continuous Improvement Process
- Operational Efficiency
- Operational Improvements
- Report Generation
- Process and Procedure Refinement
- Organizational Systems
- Strategic Vision
- Process Recommendations
Timeline
Project Manager Environmental Compliance
American Water Works Company
10.2019 - 10.2023
Process Excellence Manager
American Water
06.2013 - 10.2019
Business Liaison
American Water Shared Services Center
11.2001 - 06.2013
Account Executive
Bank of America
01.1999 - 01.2001
B.S - Marketing
The Pennsylvania State University
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