Peterson Edmond
Miami
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and successful at adapting to new procedures, makes and models. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance, and repair. Adept at reading and understanding technical documentation. Skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Excellent customer service, time management and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automotive Technician (Audi Specialist)
Audi North Miami
02.2024 - Current
- Familiarity with specific Audi repair procedures, technical manuals, and vehicle standards (Certified Audi Specialist).
- Skilled in utilizing ODIS (Offboard Diagnostic Information System).
- Ability to use Elsa2Go & ElsaPro for navigation to diagnosis, TSBs, TPIs and repairs along with opening TAC cases and checking history/warranty extensions.
- Proficiency in using VAS/ODIS diagnostic tools to troubleshoot complex electronic, computer, and drivetrain issues.
- Ability to use manufacturer software for service updates and documentation.
- Perform work specified on the repair order with efficiency and in accordance with the dealership.
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
- Diagnose, maintain, and repair vehicle automotive systems warranty/non warranty including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
- Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.
- Willingness to stay updated with new vehicle technology and attend training.
- Proficient in using CDK for documentation of ROs, writing stories and miscellaneous shortcuts.
- Utilized advanced diagnostic tools to identify mechanical issues accurately such as PICO/chassis ears, camshaft timing (piston ring/engine rebuild warranty extension experience). Air suspension leak detector, HVAC sniffer for checking evaporator leaks. Smoke tester & etc.
- Enthusiastic to learn new skills at in person classes/hands on training (all CRC training classes completed),
- Conducted routine maintenance services ensuring optimal vehicle performance and safety.
- Utilized advanced diagnostic tools to identify mechanical issues accurately.
Automotive Technician
Braman Miami Hyundai
06.2022 - 02.2024
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced engine and transmissions after diagnosis of issue occurring internally and externally in the engine/transmission.
- Trained and coached junior employees on procedures for completing several types of repairs and maintenance on cars and light trucks.
Oil Change Technician
Valvoline Instant Oil Change
02.2022 - 05.2022
- Kept shop areas neat, clean, and free of safety hazards.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Greeted customers and answered questions about oil changes and other services.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Performed over 30 customer oil changes per day.
- Checked fluids, tires, brakes, and other systems as part of multi point inspection.
Lumber Associate
The Home Depot
04.2021 - 02.2022
- Adhered to safety rules and regulations when operating saws, forklifts, and other equipment.
- Lifted, moved, and managed various building materials throughout yard using forklifts and pallet jacks.
- Restocked lumber and building materials to maintain adequate supply for customers.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Interacted directly with customers, suppliers and co-workers and displayed professional communication skills.
- Assisted customers with loading lumber and other various building materials.
Front Service Clerk
Publix Supermarkets
04.2019 - 01.2021
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Cleared parking lot of litter and foreign debris.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Assisted co-workers in restocking and conducting inventory of store.
- Periodically disinfected carts preventing spread of disease.
Education
High School Diploma -
William H. Turner Technical Arts HS
Miami06-2020
Skills
- Safe Vehicle Operations
- Vehicle Inspection and Maintenance
- Hazardous Waste Management
- Automotive Lift Operation
- Verbal and Written Communication
- Fluid Checks
- Hardworking and Dedicated
- OSHA Compliance
- Merchandise Receiving and Handling
- Computer Proficiency and Microsoft Office
- Experienced Forklift Operator with the knowledge of pallet disassembly and assembly
- Brake Systems Understanding & problem solving
- Preventive Maintenance and parts replacement
- Calibration Understanding and vehicle inspection
- Drivetrain and Axle installation with engine repair
- Troubleshooting skills
- Heating and Air Conditioning
- Bay Management
- Expertise in high voltage and drive assistance systems
- Electrical diagnostics
Certification
- CST - Certified Valvoline Service Technician
- Microsoft Office Specialist
- Operating System Fundamentals
- Dreamweaver CS6 Web Communications
- HTML/ CSS/ JavaScript/ jQuery
Timeline
Automotive Technician (Audi Specialist)
Audi North Miami
02.2024 - Current
Automotive Technician
Braman Miami Hyundai
06.2022 - 02.2024
Oil Change Technician
Valvoline Instant Oil Change
02.2022 - 05.2022
Lumber Associate
The Home Depot
04.2021 - 02.2022
Front Service Clerk
Publix Supermarkets
04.2019 - 01.2021
High School Diploma -
William H. Turner Technical Arts HS