PETERSON TOUSSAINT
Brooklyn,NY
Summary
Goal-driven professional with 14 years of dedication to high levels of customer satisfaction and meeting aggressive business goals. Leadership and quality visionary with specialized knowledge in start - up and proven success in market identification and strategic positioning.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager
Arrival Transportation LLC
12.2016 - Current
- Managing overall operations and business activities
- Managing staff overseeing the budget
- Employing marketing strategies
- Maintain budgets and identify areas to improve in
- Set policies and processes
- Evaluate operational and financial performance
- Ensure regulations are followed
- Provide solutions
Manager
Fitted LLC
07.2005 - 12.2016
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity
- Prepare budgets for approval, including those for funding or implementation of programs
- Implement corrective action plans to solve organizational or departmental problems
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals
Floor Technician
M&T Cleaning Services
07.2001 - 07.2005
- Stripping, waxing, and buffing hard floors
- Operating and maintaining floor cleaning equipment, such as buffers, scrubbers, and vacuums
- Cleaning and maintaining carpets, including shampooing and stain removal
- Repairing damaged or worn-out floor surfaces
- Restoring natural stone flooring, including removing stains and filling holes
- Maintaining cleaning equipment and supplies
- Ensuring adequate supplies are available
- Reporting any equipment malfunctions
- Following safety procedures and guidelines
- Wearing appropriate personal protective equipment (PPE) when working with chemicals and equipment
- Assisting with other cleaning tasks as needed
- Communicating with customers and addressing concerns
- Following written and oral instructions
- Working with minimal supervision
Education
GED -
Skills
- Administration and Management
- Judgment and Decision Making
- Critical Thinking
- Time Management
- Coordination
- Negotiation
- Customer and Personal Service
- Exceptional People Person
- Oral & Written Communication
- Property Management
- Operation Monitoring
- Complex Problem Solving
- Monitoring
- Systems Analysis
Certification
Balkan’s Education institute
- Patient Care Tech
- Certificate Nursing Assistant-New York
- Basic Cardiac Life Support-(BCLS)
Udemy
- Anti-Money Laundering & Countering of Terrorist Financing
Timeline
General Manager
Arrival Transportation LLC
12.2016 - Current
Manager
Fitted LLC
07.2005 - 12.2016
Floor Technician
M&T Cleaning Services
07.2001 - 07.2005
GED -
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